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Research Apr 2025
... Access Research Already a Gartner client? Many Chinese enterprises’ investments in AI and GenAI infrastructure are failing to produce the intended business outcomes. This research identifies three factors contributing to disappointing results and suggests actions for I&O leaders in China to invest mor ...

Analyst(s):   Carolin Zhou
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Premium Research Feb 2025
... Nearly half of employees don’t trust their managers, creating the conditions for low productivity, low morale and attrition. This video offers HR leaders three actions to help managers build trust by focusing on their direct reports’ health, careers and ideas. Gartner Recommended Reading Gartner Resea ...

Analyst(s):   Dominique Waters
Research Jan 2025
... Access Research Already a Gartner client? Nearly 50% of HR leaders are in late stages of implementing AI solutions, but mistakes from bias, inaccuracy and noncompliance can be costly. HR leaders should ask several key questions to help ensure vendors provide AI solutions that meet enterprise expectati ...

Analyst(s):   Anand Chouksey
Premium Research Jan 2025
... According to many CEOs, higher price sensitivity will be the biggest shift in customer behavior in the next two years. This one-minute video explains how CIOs can address this challenge by co-leading voice-of-the-customer programs and integrating customer data into products and services. Gartner Reco ...

Analyst(s):   Don Scheibenreif
Premium Research Feb 2025
... Fundraising is one of the most difficult (and important) challenges faced by entrepreneurs. Startup tech CEOs must be relentless in expanding funding alternatives and thinking outside the box in order to raise sufficient venture capital to achieve their early and growth stage strategic milestones. Ov ...

Analyst(s):   Barry Glauberman
Research Jan 2025
... Access Research Already a Gartner client? Since 1Q24, investors have debated whether application providers will be significantly disrupted by generative AI. With the introduction of agentic systems, that debate remains alive and well. Gartner predicts real transformation for application providers, but ...

Analyst(s):   Adam Woodyer
Premium Research Mar 2025
... In today’s tight labor market, lack of career progression in an organization can cause regrettable attrition. This research can enable supply chain leaders to diversify career paths for supply chain talent to promote internal career mobility and realize benefits from upskilling investments. Overview I ...

Analyst(s):   Mel Mohamednur
Premium Research Jan 2025
... Running an outsourced or co-sourced audit resource strategy requires multiple activities that work together. Chief audit executives using external service providers can use this research to understand the key activities and interactions that CAEs and their teams must actively manage. Gartner Research ...

Analyst(s):   Tim Berichon
Premium Research Feb 2025
... Most infrastructure and operations leaders strive to improve metrics outlined in service-level agreements in the belief that improved metrics indicate improved employee experience. Learn how I&O can instead use experience-based metrics to capture how users truly feel about I&O services. Case Overview ...

Analyst(s):   Ajeeta Malhotra
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