... Access Research Already a Gartner client? Customer-led growth is the strategy of orchestrating people and processes to deliver on experience and growth objectives for existing customers. Revenue and retention leaders can drive customer revenue expansion by investing in cross-functional alignment, cust ...
Analyst(s): Maria Marino
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... Talent management leaders often have to make trade-offs as they invest resources to identify and leverage skills that drive performance. Learn how Workday enables current and future performance success of its workforce by narrowing its focus to essential skills. Case Overview Problem Critical Component ...
... Organizations struggle to determine the appropriate supply chain strategy in China amid its fast-changing, competitive and complex landscape. CSCOs can better strategize with these trends factored into their strategy to embrace risk diversification, supply chain maturity and innovation. Overview What ...
... If resources are inadequate or misaligned, an organization risks having its supplier risk management strategy stall or fail to meet its goals. Chief procurement officers can use this research to learn how to determine the resources needed to successfully support a supplier risk management framework. ...
... Access Research Already a Gartner client? Executive-level authority enterprisewide is essential for effective innovation. Executive leaders who appoint a chief innovation officer, have a sufficient budget and show authentic commitment to innovate are set to thrive and deliver a positive impact on busi ...
... Access Research Already a Gartner client? Most organizations face poor lead quality and customer acquisition issues due to sales-marketing misalignment and misinterpreting high buyer effort with readiness to buy. Sales operations leaders can use this guide to work closely with marketing for an improve ...
... Building a GenAI strategy and implementation approach is tricky, requiring insurance CIOs to make determinations based on wide-ranging criteria. This research identifies the key considerations to selecting the best approaches for GenAI to ensure project success. Overview Strategic Planning Assumption I ...
... Staff often struggle to know how to integrate new sustainability responsibilities into their work, which risks progress on commitments. Supply chain leaders can use this research to design workflows and roles that enable staff to more effectively perform on new sustainability initiatives and tasks. G ...
... Join us for our next CAE Voice session to discuss how chief audit executives are responding to an environment currently operating under immense uncertainty and volatility driven by shifts in federal policies, the imposition of tariffs, rising geopolitical tensions, and recessionary fears looming. Ses ...