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Premium Research Jul 2024
... Chief procurement officers can use this template as a ready-made map of a source-to-pay process to benchmark against their in-house S2P process, or to map their organization’s in-house S2P process. The template includes an optional, time-saving macro to build a layered process map. When to Use Directi ...

Analyst(s):   Vincent Sikora   |   Michelle O'Sullivan
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Premium Research Jul 2024
... Amid continued uncertainty, coupled with AI-inspired hype, program and portfolio management leaders must invest wisely in technologies while modernizing practices. Use this research to separate hype from reality in prevalent and emerging strategic portfolio management practices and technologies. Stra ...

Analyst(s):   Robert Handler   |   Woojin Choi
Premium Research Jul 2024
... As organizations accelerate cloud adoption, optimizing cloud cost via FinOps has led to confusion over ITFM and FinOps, and which discipline to employ. CIOs can use this research to see when leading organizations are adopting and often integrating both practices. More Detail Gartner Research ...

Analyst(s):   Jim McGittigan   |   Robert Naegle
Premium Research Jul 2024
... Tech services leaders face the challenge of efficiently generating high-quality proposal drafts. This case study shows how Microsoft expedited its time to first proposal draft by 93% using the pWin.ai solution. Gartner Research ...

Analyst(s):   Danny Ryan   |   Tom Coshow
Premium Research Jul 2024
... Relying only on verbal relationships with channel partners can hinder revenue generation. Startup tech CEOs can motivate partners by engaging their sales force with an understanding of the partner sales force compensation structures and formal training. Overview Introduction Analysis Note 1: SPIFs and O ...

Analyst(s):   Christine Tenneson   |   Raymond Paquet
Premium Research Jul 2024
... Gartner research shows that AI has strong business-led focus and sponsorship, but challenges remain compared to other industries. CSP leaders can download this presentation to bolster AI product alignment to business-driven outcomes for organization, operationalization and security implementation. Ga ...

Analyst(s):   Pulkit Pandey   |   Kameron Chao
Premium Research Jul 2024
... PMO leaders face the challenge of optimizing their PMO services and identity to meet their organizations’ evolving needs. This research offers guidance on how to update the PMO’s mandate and define the services needed to support organizational priorities and transformation goals. Overview Introduction ...

Analyst(s):   Peter Clegg   |   Rachel Longhurst
Premium Research Jul 2024
... Legal leaders typically experience low adoption rates when implementing legal technologies in their departments. In this Strategic GC Podcast episode, we highlight two actions for general counsel to take in order to increase adoption rates and, ultimately, realize a return on their investment. Overvi ...

Analyst(s):   Alissa Lugo   |   Drew Tanenbaum
Premium Research Sep 2024
... Customer service and support leaders have over 200 metrics to measure performance, but some are more utilized than others. This research presents the current usage of these metrics, differences by business model, and offers suggestions for optimizing metric selection and implementation. Overview Strat ...

Analyst(s):   J.J. Moncus   |   Christopher Sladdin
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