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Research Nov 2024
... Access Research Already a Gartner client? Identity and access management systems are often key to better security outcomes but are highly visible to users. This research offers guidance to security and risk management leaders on how to enhance security and user experience through a human-centric appro ...

Analyst(s):   James Hoover   |   Nayara Sangiorgio
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Premium Research Feb 2025
... Salesforce has launched its first AI agents, under the umbrella term Agentforce, with more set to follow. The vendor has started heavily selling agents. Prospective buyers need to understand the complexity of the new pricing model to avoid budget blowouts or wastage. Gartner Research ...

Analyst(s):   Hannah Decker   |   Jo Liversidge
Premium Research Jan 2025
... Supply chain leaders are under increasing pressure to reduce costs and do more with less or achieve more without adding headcount. This research provides guidance for improving how work gets done to free up resources and capacity, in turn supporting teams and increasing organizational effectiveness. ...

Analyst(s):   Alan O'Keeffe   |   Lorraine Gavin
Premium Research Mar 2025
... As content operations technology and AI proliferate across the martech stack, digital marketing leaders are struggling to manage their metadata effectively. They can navigate this complexity by developing a metadata strategy with a crawl, walk, run approach focused on use cases and business goals. Mo ...

Analyst(s):   Matt Wakeman   |   Rene Cizio
Premium Research Mar 2025
... Chief procurement officers can use this presentation to align their teams on the key steps in the contract management process. This knowledge will help the teams identify opportunities to improve both the cycle time and consistency of the contract management process. When to Use Gartner Research ...

Analyst(s):   Joe Stephens   |   Esha Segan
Premium Research Mar 2025
... A competitive talent landscape and evolving skills needs increase pressure on CCOs to execute a successful talent management strategy. This research will help CCOs recruit, develop and retain Communications employees. Analysis Research Highlights Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Michelyne Chavez   |   Isabel Fain
Premium Research Mar 2025
... In this Strategic GC Podcast, we talk about how general counsel should navigate a shifting AI regulatory landscape, with updated U.S. federal policy, new U.S. state and local laws, and global laws coming into force. We also discuss three common principles for GC to focus on to streamline compliance. ...

Analyst(s):   Laura Cohn   |   Stuart Strome
Premium Research Mar 2025
... Communications technology (commstech) investment decisions require telling a clear story to organizational stakeholders and potential vendors. This tool helps CCOs craft an outcome-focused story that conveys key business goals, in contrast to a traditional technology-focused RFP approach. When to Use ...

Analyst(s):   Elizabeth Kilbride   |   Isabel Fain
Premium Research Mar 2025
... The field service management market is integrating adjacent technologies, with use-case-specific functionalities becoming widespread. CIOs can use this research to identify how they may be disrupted by competitors using FSM, immediate actions to take and key future investments by FSM vendors. Overvie ...

Analyst(s):   Alexandre Oddos   |   Jim Robinson
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