... Access Research Already a Gartner client? Retail CIOs rank improving customer experience, acquiring new customers and increasing revenue from existing customers as critical outcomes of their enterprises’ digital technology investments. Product leaders should align product roadmaps and go-to-market str ...
Analyst(s): Sandeep Unni | Kelsie Marian
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... Access Research Already a Gartner client? As software engineering leaders transform multiteam organizations to modern delivery practices such as agile and DevOps, establishing the right metrics is critical to track progress and value delivery. A strategy of four metrics categories serving three distin ...
... SRM leaders are key enablers of digital business and are accountable for helping the enterprise balance the associated risks and benefits. This Leadership Vision for 2025 helps SRM leaders plan for 2025 and develop presentations to leadership, peers and teams. Overview Recommended Actions Gartner Recom ...
... Access Research Already a Gartner client? Software engineering leaders must implement an operating model that delivers their organization’s mission and vision while nurturing great relationships with peers and other leaders. This initiative helps them manage their teams, work effectively with stakehol ...
... Hyperscalers, operational technology providers, software providers and startups offer different sets of innovations in the global industrial IoT platform market. Vendors can use this report to assess which differentiated capabilities and use cases offer the most opportunity in this market. Overview St ...
... Access Research Already a Gartner client? The U.S. administration is rapidly announcing changes in trade, regulatory and immigration-related policy, which have far-reaching impacts on R&D operations. This research details actions for R&D leaders to boost their organizational response and turn policy v ...
... Join this webinar to learn how customer service and support leaders can create an intelligent front door, streamlining the experience by directing customers to the right experience based on their needs. Reduce complexity and frustration, and enhance satisfaction by simplifying their journey. About th ...
... Undermaintained physical assets negatively impact operational performance. Unknown asset conditions and data gaps drive asset and environmental risk. Power and utility CIOs can automate four process activities to cost-effectively reduce asset risk and improve operational performance. More Detail Gartn ...
... Access Research Already a Gartner client? Tech buyers that struggle to navigate digital channels may abandon these touchpoints. Demand generation leaders can enhance buyer experiences on channels such as B2B websites by improving self-service and navigation of digital touchpoints through customized, p ...