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Premium Research May 2025
... Senior executives are set to increase marketing’s accountability over brand strategy in the next three to five years. Brand leaders can use this research to understand how to leverage AI to simplify their data collection process, enhance competitive analysis and efficiently draft a brand strategy. Ov ...

Analyst(s):   Julie Reeves   |   Priyanka Parthasarathi
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Premium Research May 2025
... CHROs are rethinking their skills-building strategies to keep up with rapid changes prompted by U.S. policies. A promise-based skills strategy allows organizations to redeploy talent and build skills sustainably by enabling existing employees to contribute while building in-demand skills. More Detail ...

Analyst(s):   Meaghan Kelly   |   Trisha Rai
Premium Research May 2025
... The 2024 Gartner Business Outcomes of Technology Survey revealed key insights regarding retail buying behaviors. This research will help product leaders identify how retailers leverage technologies for various use cases to optimize their product offering and go-to-market strategies. Overview Gartner R ...

Analyst(s):   Tom Nolan   |   Hanna Karki
Research May 2025
... Access Research Already a Gartner client? Industrial manufacturers have responded positively to implementing IoT solutions which enable product servitization business models. Product leaders can target industrial manufacturers with IoT design patterns to enable product servitization and equipment-as-a ...

Analyst(s):   Eric Goodness   |   Scot Kim
Premium Research May 2025
... Advanced messaging channels, including WhatsApp, are a largely untapped resource for marketing. This research discusses strategic use cases for WhatsApp that can extend mobile touchpoints throughout the customer journey, engage younger audiences and facilitate two-way conversations. More Detail Gartne ...

Analyst(s):   Emily Weiss   |   Suzanne Schwartz
Premium Research May 2025
... MES solutions are foundational to digital manufacturing. The MES market is adapting as the existing vendor community pivots to newer technologies like AI and IoT to keep pace with startups. Manufacturing strategy leaders should use this research to navigate the evolving MES market. Overview Strategic ...

Analyst(s):   Christian Hestermann   |   Jake Cunningham
Premium Research May 2025
... Legal and compliance leaders can learn from two organizations to build generative AI tools for their overstretched teams to improve program effectiveness, streamline repetitive work — and win back time for making judgments critical to the business. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Dian Zhang   |   Laura Cohn
Premium Research May 2025
... As AI enables new sales technology capabilities, many leaders invest in new solutions not knowing how they will fit into existing systems and processes. Sales operations leaders must prepare for rapid technology and process changes by building a strategic roadmap with an AI-first approach. Overview St ...

Analyst(s):   Melissa Hilbert   |   Adnan Zijadic
Premium Research Feb 2025
... Culture is constantly evolving and yet can be quite difficult to change. Join this webinar to learn best practices for CCOs on how to define a lasting organizational culture from the ground up and effectively activate that culture amid a fatigued workforce. Gartner Research ...

Analyst(s):   Emily Earl   |   Isabel Fain
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