... Supply chain leaders can use this customizable deck to guide the strategic planning process and document key components of a supply chain sustainability strategy. The tool aligns to Gartner’s Action to Achievement Supply Chain Sustainability Framework to ensure a structured and effective approach. Wh ...
Analyst(s): Laura Rainier | Andrew Mandelstam | Lindsay Azim
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... Talent management leaders see the same names and readiness levels on their succession plans YoY. As the expectations in critical roles evolve, effective development is imperative to close capability gaps. Join this webinar to discuss effective approaches for building leadership capabilities. Session ...
... As customers turn to third-party generative AI tools to resolve service queries, customer service and support leaders can expect a decline in first-party service volumes and a reset of customers’ service expectations. This research provides guidance on how to respond to this evolving trend. Overview S ...
Analyst(s): Emily Potosky | Daniel O'Sullivan | Christopher Sladdin
... Access Research Already a Gartner client? The EU AI Act, designed to protect organizations and their customers from misuse of the technology, comes in the wake of AI’s rapid growth. CHROs should understand what this regulation means for AI use within their function and set goals for their teams to wor ...
Analyst(s): Nader Henein | Eser Rizaoglu | Jackie Watrous
... Product leaders face challenges implementing scalable, flexible and collaborative smart factory solutions. This research highlights the benefits of industry cloud platforms, detailing critical roles in the ICP ecosystem, strategic partnerships and modular building blocks to enhance implementation. Ov ...
Analyst(s): Kentaro Shikanai | Vivid Gong | Alexander Hoeppe
... Talent management leaders should join this webinar to upgrade their talent review to a process that contributes to a stronger leadership bench. Session Description Gartner Research ...
Analyst(s): Shyam Nair | Tommy Sullivan | Jake Moulton
... Security buyers are driving convergence of disparate identity capabilities into an integrated platform, addressing a composite 2024 market opportunity of more than $18 billion. Chief product officers must strategically position their offerings to meet this growing demand. Overview Analysis Gartner Reco ...
Analyst(s): Tushar Jain | Frank Marsala | Tarun Rohilla
... Generative AI (GenAI) provides tech CEOs with an opportunity to outmaneuver large, well-established competitors. This webinar will uncover insights from Gartner’s 2024 Generative AI First Mover study laying out a foundational Blueprint for leadership, product strategy and operations. Session Descript ...
Analyst(s): Eric Trenk | Vuk Janosevic | George Brocklehurst
... Access Research Already a Gartner client? Service and network assurance modernization is crucial for many CSP objectives, such as automated operations, improvement in customer experience, intent-driven orchestration, enhanced 5G and wireline services. CSP CIOs can use this Market Guide in planning and ...
Analyst(s): Susan Welsh de Grimaldo | Amresh Nandan