... Pricing can make or break a service offering. Successful tech services leaders developing services offerings should balance revenue and profit against client needs to ensure transparency, predictability and simplicity to maximize clients’ perception of value. Overview Introduction Analysis Gartner Recom ...
Analyst(s): Mike Dorosh | Ron Burns | Craig Lowery
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... Any expansion into a new market can be risky. Technology CEOs should use this Tool to assess organizational preparedness for market expansion by acquiring tailored recommendations based on the evaluation scores. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...
Analyst(s): Igor Marchal | Nidhi John | Anshul Gupta
... Mode conversion in transportation presents unique challenges in life sciences due to demanding lead times and a high risk of product loss. Our insights will help logistics leaders to assess, plan and execute transportation mode conversions to reduce costs and achieve GHG reduction targets. Overview In ...
... Software engineering leaders struggle to improve developer productivity using centralized initiatives as they fail to address each team’s individual barriers. Learn how Itaú Unibanco equips teams with productivity metrics data to drive productivity improvements tailored to their unique context. Case ...
... Access Research Already a Gartner client? Escalating cyberthreats require organizations to establish defensible security programs that balance security with business operations. This research provides cybersecurity leaders with key insights for building and maintaining a defensible security program. Ov ...
Analyst(s): Richard Addiscott | Lisa Neubauer | Tom Scholtz
... Access Research Already a Gartner client? Organizations adopting the public cloud are noticing more frequent capacity shortage issues, impacting their ability to execute their cloud computing strategy. This research guides I&O leaders on how to work with cloud providers to mitigate this issue. Overview ...
... Access Research Already a Gartner client? Organizations unprepared for SaaS and software vendor negotiations weaken their bargaining power and increase risk. Sourcing, procurement and vendor management leaders should use this Toolkit to successfully plan and execute software and SaaS negotiations whil ...
Analyst(s): JoAnn Rosenberger | Hannah Decker | James Smith
... Access Research Already a Gartner client? Enterprises and Internet of Things connectivity providers are embracing mobile virtual network operator models to boost control and security over digital infrastructure and tap new growth areas with connected products. This guide offers CSP leaders key insight ...
Analyst(s): Pablo Arriandiaga | Nitin Narang | Kameron Chao
... Many I&O leaders hesitate to adopt generative AI for the service desk because their ITSM data is incomplete, inconsistent or inaccurate. Learn how Sentara still leveraged retrieval-augmented generation to enable goals set by the CIO, reduce incidents, and improve self-service and productivity. Case O ...