... AI innovations are a top agenda item for many data and analytics leaders in China. Use this comprehensive guide, which covers the most important themes required for a successful AI journey, to navigate AI adoption. When to Use Gartner Recommended Reading Gartner Research ...
Analyst(s): Ben Yan | Mike Fang | Xingyu Gu
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... Access Research Already a Gartner client? Future service agent roles will depend on how AI is deployed in their organizations. Customer service and support leaders can use this research to inform their service strategy as they consider the best application of advanced AI technology and agent workforce ...
Analyst(s): Karan Anand | Kathy Ross | Jonathan Schmidt
... Access Research Already a Gartner client? Navigating volatility, uncertainty, complexity and ambiguity requires organizations to prioritize adaptability and resilience in their business strategy. This research guides EA leaders to design iterative frameworks to ensure agility across technology platfor ...
... Access Research Already a Gartner client? CEOs of top-performing enterprises exhibit traits like agreeableness, empowerment and accountability. They use these traits to help achieve positive business outcomes and growth. This research details behaviors executive leaders can adopt to nurture these trai ...
Analyst(s): Rob O'Donohue | Mark Raskino | Tina Nunno
... Corporate controllers must continually adjust to new expectations, reset their priorities and evolve their function to maximize business impact. This Leadership Vision presentation will help controllers plan for 2025 and communicate priorities to leadership, peers and teams. Overview Recommended Actio ...
... Cybersecurity controls assessments measure your program’s maturity to inform investments and improvements. Cybersecurity leaders should use this infographic to learn which frameworks are popular and to identify gaps between maturity and importance mapped to the NIST Cybersecurity Framework (v1.1). Ga ...
Analyst(s): Zachary Smith | Manvika Agarwal | Arthur Sivanathan
... Access Research Already a Gartner client? Automation technology is evolving toward AI-enhanced autonomous systems that design, orchestrate and automate complex business processes. Enterprise application leaders can use AI to increase the value of consolidated automation platforms, optimize development ...
Analyst(s): Sachin Joshi | Arthur Villa | Saikat Ray
... Access Research Already a Gartner client? A formalized policy can align and communicate roles and responsibilities within a third-party cybersecurity risk management program. SRM leaders can use this configurable template to develop a third-party cybersecurity risk management policy that suits their o ...
Analyst(s): Michael Aldridge | Alicia Booker-Carney
... Access Research Already a Gartner client? Cloud service providers vary widely in their risk profiles. This tool supports Gartner’s four-tier model by providing sourcing, procurement, and vendor management leaders with a practical approach to ascertaining the tier of a given provider and the assessment ...
Analyst(s): Lydia Leong | Charlie Winckless | Tobi Bet