... Access Research Already a Gartner client? Traditional EA governance is a bureaucratic obstacle, leading to distributed teams circumventing EA to realize change. As democratized digital delivery increases, so do the challenges of control-based EA governance. Heads of EA must make EA governance adaptive ...
Analyst(s): Philip Allega | Mehak Kaur | Akshay Jhawar
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... Tech services leaders must set the vision for 2025 amid a challenging time of fluctuating growth, a combination of services opportunities and cannibalization from assets and AI, and ongoing market changes. This Leadership Vision outlines actions to take in 2025 to set the pace for practice success. O ...
Analyst(s): Chrissy Healey | Scott Frederick | Jennifer Barry
... Access Research Already a Gartner client? Technology providers selling AI agents struggle to profit from them while offering clear, fair and predictable pricing. Product managers can use this research to determine how to set the pricing model and price of their AI agents and provide customers with vis ...
Analyst(s): Jim Hare | Nicholas Carter | John Santoro
... Microsoft’s recent rebranding of Microsoft Copilot (formerly Bing Chat Enterprise) introduces compelling “agent” features that can address M365 Copilot adoption challenges (i.e., cost, quality and security). This research explains the technical changes and opportunities these agents enable. More Deta ...
... Finding product marketers with market expertise is challenging. Product marketing leaders can leverage GenAI solutions to accelerate onboarding, enhancing new team members’ understanding of market categories, participants and dynamics, and reducing new-hire or less-experienced PMM time-to-value. Over ...
... Access Research Already a Gartner client? Establishing confidence in a user’s identity is the foundation of many digital interactions with customers or workforces. Identity and access management leaders should understand the nuances of how identity verification is delivered so they can select a vendor ...
Analyst(s): James Hoover | Akif Khan | Nayara Sangiorgio
... Supplier diversity programs face unique barriers in high-uncertainty climates. CPOs can use this research to strategically navigate these challenges by uncovering potential supplier diversity risks, aligning those risks to actions and developing recommendations to pressure-test with senior leaders. O ...
Analyst(s): CV Viverito | Lindsay Azim | Andrea Greenwald