... Chief procurement officers must communicate and justify annual priorities and actions for the year ahead. This research outlines the trends, challenges and actions to anticipate in 2025. Overview Recommended Actions Gartner Recommended Reading Gartner Research ...
Analyst(s): Cheryl Van Dyke | Fareen Mehrzai | Ryan Polk
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... The ways of working in procurement are changing quickly. This research provides chief procurement officers and their leadership teams with a presentation deck to use when communicating the key trends and challenges shaping the future of procurement. Gartner Research ...
Analyst(s): Ryan Polk | Cheryl Van Dyke | Michael Ryan
... The go-to-market approach in the manufacturing industry is centered around learning unique customer needs and pain points. Product leaders must build strong relationships with key decision makers and offer comprehensive demonstrations and proof-of-concept trials to showcase product value and impact. ...
Analyst(s): Brady Barnes | Lillian Oyen-Ustad | Alexander Hoeppe
... Finance transformation leaders want their organizations to adopt Agile development practices to support the increasing amount of technology work in finance. Use this research, which draws on examples from several companies, as a practical guide on how to implement Agile in finance teams. Overview Conc ...
Analyst(s): Ishleen Kaur Chhabra | Hakan Gunaydin | Matthew Charlet
... Advancing to Level 3 in Gartner’s five-level customer experience management maturity model is the most challenging step for most organizations. Revenue and retention leaders can use this research to make progress in understanding customers, setting a winning strategy and measuring CX impact. Overview ...
Analyst(s): Chad Storlie | Maria Marino | Michael Chiu
... Technology innovation leaders can overcome scaling challenges by adopting a capability-based approach, which sets the foundations needed to scale emerging technologies like GenAI. This case study highlights a repeatable process based on core platforms supporting scalable innovation. Case Overview Prob ...
Analyst(s): Aishita Shukla | Benjamin Arnberg | Rimma Gurevich
... U.S. executive orders — particularly EOs 14148, 14179, 14158 and 14210 — potentially foster development and adoption of AI agents, which may create risks and opportunities. This research discusses how CIOs can monitor developments and prepare to manage the risks of deregulated AI agent adoptions. Ove ...
Analyst(s): Daniel Sun | Alizeh Khare | Monica Basso | Mordecai .
... Access Research Already a Gartner client? Light IGA offers basic features and quick deployment, but may lack advanced governance and integration capabilities. This research helps security and risk management leaders weigh the benefits and limitations of light IGA solutions against their business requi ...
Analyst(s): Rebecca Archambault | Patricia Lara | Brian Guthrie
... This resource provides assessments, projections and advice on the impacts of current U.S. administration policy changes on manufacturing industries. Product leaders can use these insights to tailor strategies and build solutions to help manufacturers navigate evolving complexities. How to Use This Pr ...