... Over half of financial services leaders in banking saw a boost in frontline productivity over the past year, primarily attributed to improved technology. But overreliance on technology can be a problem. This research provides strategies for a technology-driven, yet balanced approach to productivity. ...
Analyst(s): Lachezar Manasiev | Uri Lerner | Jack Polizzi | Jonathan Jackson
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... Access Research Already a Gartner client? Effective cybersecurity governance depends on the existence of a well-functioning steering committee. Cybersecurity leaders’ ability to gather, and sustain the required senior executive support among many competing priorities is key to ensuring the efficacy of ...
Analyst(s): Tom Scholtz | Christopher Mixter | Niyati Daftary
... Transportation CIOs should use Gartner’s Digital Execution Scorecard to assess business-driven KPIs and track digital performance for effective digital transformation. Benchmarking against industry peers enables informed decision making and continuous improvement. Overview Data Insights Gartner Recomme ...
Analyst(s): Jack Polizzi | Pedro Pacheco | Shruthi Shankel | Stewart Buchanan
... Only about 10% of organizations are realizing substantial financial gains from AI. This episode of the CIO Mind Podcast reveals why trust is the key to improving digital adoption and increasing ROI. Plus, discover how to address the top mistake CIOs make implementing AI. Overview About the Guest Gartne ...
... Software quality and testing are integral to the consistency, acceleration and value of software delivery. This research identifies 20+ skills and experiences that software engineering leaders should help their teams acquire to drive software quality in their organizations. More Detail Gartner Recomme ...
Analyst(s): Aaron Harrison | Joachim Herschmann | Jim Scheibmeir | Thomas Murphy
... Access Research Already a Gartner client? Technology refresh drives enterprise network investments, prioritizing operational cost efficiencies and enhanced security. I&O leaders should use this toolkit to draft an RFP to solicit quality bids from network infrastructure vendors, focusing on software th ...
Analyst(s): Christian Canales | Mike Leibovitz | Tim Zimmerman | Nauman Raja
... Access Research Already a Gartner client? New and emerging service offerings are transforming the employee device life cycle services market. End-user services leaders must balance increased customization options against key use cases to ensure they procure the right service packages. Overview Strategic ...
Analyst(s): Autumn Stanish | Erin Pierre | Katja Ruud | Stephen Kleynhans
... Access Research Already a Gartner client? The CPaaS market grew 8.8% in 2023 to $12.2 billion. Faced with economic pressures, enterprises and vendors are focusing on cost; yet moderate growth shows an inflection where enterprises are extending CPaaS use cases to enhance operational efficiency and deep ...
Analyst(s): Lisa Unden-Farboud | Harshita Chibber | Ajit Patankar
... Access Research Already a Gartner client? Cognitive bias can cloud decision making for sustainability, which can lead to increased costs and delayed timelines to achieve goals. This Tool provides a step-by-step approach for executive leaders to identify and mitigate the impact of cognitive bias on ent ...
Analyst(s): Taylor King | David Furlonger | Jim Mello | Sarah Watt