... Resource-optimized frontier AI models like DeepSeek allow I&O leaders to customize and deploy AI with less infrastructure. This research explains how you can revise I&O strategies to optimally deploy these AI models and maximize gains. Overview Strategic Planning Assumptions Introduction Impacts and Rec ...
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... GenAI has made product documentation essential for increasing a product’s competitive standing, improving the capabilities of embedded virtual agents and supercharging customer experience. This research helps product managers raise awareness and elevate product documentation as critical. Overview Stra ...
Analyst(s): Charles Sutherland | Kevin Quinn | Radu Miclaus | Omar Ansari | Jim Hare
... Access Research Already a Gartner client? AI leaders can use our online tool to gauge their maturity across seven main AI capability categories: strategy, value, organization, people and culture, governance, engineering, and data. Take this assessment to establish your current maturity, find priority ...
Analyst(s): Anthony Mullen | Leinar Ramos | Erick Brethenoux | Pieter den Hamer
... Enterprises’ explosive use of generative AI (GenAI) impacts network performance, cost and scale and heightens the need for robust security. Product managers can capitalize on these escalating enterprise risks by optimizing reference architectures and building security guardrails. Overview Analysis Gart ...
Analyst(s): Simon Richard | Charanpal Bhogal | Marissa Schmidt | Evan Zeng | Chirag Dekate
... Access Research Already a Gartner client? The risk of users with excessive as well as standing privileges remains high, even with PAM tools in place. Identity and access management leaders must implement just enough privilege and just-in-time strategies to minimize the risk of standing privileges. Over ...
Analyst(s): Michael Kelley | Nayara Sangiorgio | Abhyuday Data | Felix Gaehtgens | Paul Mezzera
... To stay competitive, product leaders must advance rich messaging, prioritize AI integration into conversational capabilities and enhance AI security. Focus on delivering personalized interactions, robust AI governance and compliance with evolving regulations for customer satisfaction and trust. Overv ...
Analyst(s): Manoj Bhatia | Lisa Unden-Farboud | Charanpal Bhogal | Jon Dressel
... Agentic AI automates actions with varying degrees of autonomy to dynamically adapt to complex scenarios. The next wave in the evolution of generative AI as well as customer experience, agentic AI is creating challenges and opportunities for product leaders at technology and service providers. Overvie ...
Analyst(s): Jim Hare | Mark McDonald | Sid Nag | Tom Coshow | Radu Miclaus
... As organizations widely adopt AI, they need robust governance both to attain the goals of AI ambitions and to mitigate risk. AI leaders can use this Toolkit to tailor an AI governance program that meets the organization’s needs. Gartner Research ...
Analyst(s): Lauren Kornutick | Andrew Walls | Svetlana Sicular | Alissa Lugo | Scott Clendaniel