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Premium Research Feb 2025
... I&O technical professionals must balance conflicting priorities when choosing a cloud operations model. Many organizations will need multiple models. The best models are forward-thinking and agile, and support an automated approach to operations. We provide a comparison of 12 common patterns. Overvie ...

Analyst(s):   Lydia Leong
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Premium Research May 2025
... Infrastructure platform engineers responsible for backup must protect data in on-premises and cloud IaaS environments from ransomware, data loss and data corruption. This research provides guidance for designing a robust backup and data protection strategy, as well as architecture best practices. Ove ...

Analyst(s):   Stanton Cole
Premium Research Mar 2025
... I&O technical professionals must offer self-service access to public cloud IaaS and PaaS to enhance developer productivity and enable faster innovation, but must also provide appropriate governance and risk management for these environments. Use a pattern-based approach tailored to team personas. Ove ...

Analyst(s):   Lydia Leong
Premium Research Dec 2024
... I&O technical professionals must support and deliver the right DevOps solution to enable software development. This research explores four types of solution architectures, each with advantages and disadvantages, that satisfy most software development scenarios. Overview Comparison Analysis Guidance Gartn ...

Analyst(s):   Alexandru Giurovici
Premium Research Dec 2024
... Modern threats like ransomware and data corruption challenge traditional backup strategies. This research explores resilience best practices and innovative architectures to help I&O technical professionals achieve fast, reliable and comprehensive data recovery. Overview Problem Statement The Gartner Ap ...

Analyst(s):   Stanton Cole
Premium Research Nov 2024
... GenAI can make chatbots more user-friendly, but user satisfaction is low since users expect chatbots to fulfill requests and answer questions. I&O technical professionals can use this research to expand service desk capabilities and delight users by integrating the service catalog and knowledge base ...

Analyst(s):   Tyler Cheney
Premium Research Nov 2024
... Innovations are closing the provisioning gap between cloud and noncloud environments, like on-premises and edge. Effectively using them requires unified automation practices. I&O technical professionals need a unified automation framework that can orchestrate and govern across deployment targets. Arc ...

Analyst(s):   Lucas Albuquerque
Research March 08 2018
... Healthcare Provider CIO Strategies for Scaling Digital Care Delivery Health systems are grappling with the task of scaling care delivery operations in response to the cost dynamics of treating large populations with limited resources. Analyst: Mike Jones Healthcare provider CIOs are at the center of di ...
Research Mar 2021
... Application leaders responsible for selecting and deploying CRM sales technology should use this guide to identify best-fit technologies to support sales objectives, create a multiyear technology roadmap, define timelines for technology implementation and communicate the plan to business partners. Ov ...

Analyst(s):   Sales Research Team
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