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Research Apr 2019
... In today’s rapidly changing business environment leaders and employees are constantly required to make tough tradeoff decisions, often with limited information. In such situations, company culture should be a framework to guide those choices. Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
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Research Jan 2022
... Application leaders supporting sales need to know how to communicate their request-for-proposal requirements to prospective SFA vendors. Use this research to help guide the three most important areas to communicate in order to improve vendor selection. Gartner Insights Abstract ...

Analyst(s):   Adnan Zijadic
Research Nov 2020
... COVID-19 recovery will be digital. B2B organizations are struggling to find a pragmatic approach to deploying AI-based sales technologies. Application leaders supporting CRM technologies should follow three steps to plan for AI that will support their B2B sales. Gartner Insights Abstract ...

Analyst(s):   Ilona Hansen
Research Jun 2021
... Application leaders responsible for digital commerce must focus on alignment of architecture and business outcomes prior to digital commerce vendor selection. They must opt for one of three approaches when choosing a digital commerce platform architecture and evaluating key solution attributes. Gartn ...

Analyst(s):   Aditya Vasudevan
Premium Research Apr 2022
... Subscription and recurring billing management solutions enable the rapidly expanding subscription economy. Application leaders should use this report to understand the key capabilities of these applications and identify potential software vendors. Overview Market Definition Market Description Market Dir ...

Analyst(s):   Mark Lewis
Research Jul 2019
... Business leaders often struggle to identify the most valuable digital opportunities. Learn how progressive organizations overcome three common pitfalls in selecting digital investments. Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Applications Research Team
Research Jun 2019
... As application leaders are increasingly supporting digital business strategies, there is increased emphasis on customer-centric techniques when creating solutions. Use this guide to apply design thinking principles to enable the business to focus on creating solutions that customers want or need. Ove ...

Analyst(s):   Applications Research Team
Research Oct 2013
... As Applications groups undergo organizational transformation, new demands are being placed on metrics. This report discusses how Applications leaders should "unbalance" their scorecards in favor of prioritizing seven critical areas of measurement. Gartner Insights Abstract ...

Analyst(s):   Applications Research Team
Premium Research Feb 2025
... Security and governance concerns are a significant barrier to wider Microsoft 365 Copilot adoption. This webinar uses Gartner’s TRiSM framework, to equip digital workplace leaders with the required strategies to secure and govern Microsoft 365 Copilot usage and Copilot agents at scale. Session Descri ...

Analyst(s):   Max Goss
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