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Research Apr 2021
... The future of blockchain is decentralized applications. To benefit, application and software engineering leaders must understand this emerging space. We analyze DeFi and CeFi, and how different blockchains interoperate. A hypothetical carbon trading case study is used to illustrate functionality. Gar ...

Analyst(s):   Avivah Litan
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Research Sep 2017
... U.S. healthcare providers face mounting operational costs and revenue risk due to preventable high-cost claims denials. To improve the bottom line, CIOs must engage revenue cycle management claims denial workflow and prevention automation, analytics, and leadership accountability. Analysis The High-Co ...

Analyst(s):   Barb Mann
Research Jun 2019
... This summary contains input from twenty-seven members their experiences evaluating and using the blockchain since we last asked about this topic two years ago. This summary will help members understand trends in their peers' usage of blockchain technology in areas such as short-term and long-term us ...

Analyst(s):   Consult the Board Research Team
Research Aug 2017
... Thirty-six members share their policies governing the use of USB drives by end users, examining those members that block USB usage completely and their rationales and those members that allow some or all USB devices to be used on their networks. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research Jul 2020
... CIOs are increasingly making operating model changes and shifting a growing share of work from projects to products. This video overviews major milestones and provides guidance for CIOs who are on the journey to product management at scale. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Research Jan 2017
... Manulife China's focus on customer experience is key to the success of its WeChat projects for policy issuance and claim services. Application leaders supporting digital commerce and CRM should learn how to make offerings work in WeChat and others such as WhatsApp, LINE and Facebook Messenger. Analys ...

Analyst(s):   Sandy Shen
Research May 2019
... This summary contains input from fourteen members regarding their approaches to strengthening Integrated Business Planning (IBP) capabilities beyond the current sales and operations planning (S&OP) processes. We begin this summary by discussing the various technology solutions members have adopted f ...

Analyst(s):   Consult the Board Research Team
Research Nov 2021
... Enterprises striving to capture value from D&A innovation often struggle to prioritize foundational investments, delaying value realization or fragmenting data assets. CIOs can learn how Cattolica’s use-case-driven approach to iteratively invest in foundational D&A capabilities accelerated value. Cas ...

Analyst(s):   CIO Research Team
Research May 2013
... An org in the salesforce.com vernacular is a logical instance of data and metadata for a set of users. Selecting single org, multi org or a combination remains a key decision that will improve the effectiveness of salesforce.com projects for which business application managers are responsible. Key Ch ...

Analyst(s):   Robert P. Desisto
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