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Premium Research Jan 2020
... The future of digital commerce is “commerce to you.” Application leaders must prepare by developing strategies and making technology investments that look beyond commoditized commerce functionality, focusing instead on delivering superior customer experiences. Gartner Insights Abstract ...

Analyst(s):   Jason Daigler
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Research Aug 2017
... Sales enablement platforms have emerged as a significant part of organizations' sales technology roadmaps. Before investing in these solutions, application leaders supporting sales should be aware of platform capabilities. Impacts Analysis Impacts and Recommendations Sales enablement solutions have draw ...

Analyst(s):   Theodore Travis   |   Melissa Hilbert
Premium Research Oct 2023
... Higher education continues to innovate in key capability areas such as teaching, learning and administration. This research outlines how innovation drivers are evolving and summarizes case studies of success that include practices higher education CIOs can adopt. Analysis Research Highlights Gartner In ...

Analyst(s):   Tony Sheehan
Premium Research Jan 2020
... The learning management system has supported the initial migration of higher education to online but is at risk of becoming a barrier to change. Higher education CIOs must ensure their institutions stretch and supplement the capabilities of their LMS to preserve competitiveness. Key Challenges Introdu ...

Analyst(s):   Tony Sheehan
Research Aug 2021
... Eighty percent of CIOs surveyed reported an increase in educating business leaders, and Gartner has seen a similar uptick in requests for help with high-stakes presentations. This research shares presentation top themes and resources for CIOs to improve their presenting and storytelling skills. Data ...

Analyst(s):   CIO Research Team
Research Jan 2017
... A significant number of CPQ implementations cost too much, take too long, fail to achieve expectations or fail completely. Application leaders responsible for sales applications can avoid the most common CPQ software implementation mistakes by adhering to the recommendations in this research. Key Cha ...

Analyst(s):   Mark Lewis
Research Mar 2017
... Core administrative processing solution vendors are evolving toward SaaS and BPaaS cloud offerings. Payer CIOs modernizing their administrative systems should use this Market Guide to understand CAPS capabilities, value propositions, market trends and representative vendors. Market Definition Market D ...

Analyst(s):   Constance Sjoquist
Research Mar 2017
... Dele Oladapo of Prudential's March 2017 CIO Meeting Presentation Gartner Insights Abstract ...

Analyst(s):   Research Board Meeting Contributor
Research May 2017
... Moats and Machines Discussion of Findings Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Research Board Research Team
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