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Research Dec 2020
... COVID-19 has changed customers’ buying behavior and accelerated digital investment for many organizations. Some changes will sustain postpandemic and have profound impacts on digital commerce. Application leaders must understand these long-term impacts as they reprioritize digital investment. Gartner ...

Analyst(s):   Sandy Shen
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Premium Research Mar 2020
... As customers demand frictionless check-out experiences, businesses must choose the right payment providers for their digital commerce platform. Application leaders responsible for payments can optimize customer experience and save time and money by asking vendors 12 key questions. Overview Introductio ...

Analyst(s):   Dayna Ford
Premium Research May 2024
... Thousands of SAP ECC customers face the end of mainstream maintenance in 2027 — extended until 2030 at an additional fee. Gartner estimates that 23,000 SAP ECC customers have not licensed SAP S/4HANA (the successor for SAP ECC). While many current SAP customers are choosing to remain with SAP, ERP s ...

Analyst(s):   David Penny   |   Tom Sieber
Premium Research Jun 2024
... Composable ERP is favorable for organizations seeking flexible, value-driven ERP. However, to maximize value, application leaders must navigate these 10 challenges associated with composable ERP. Gartner Research ...

Analyst(s):   Denis Torii   |   Dixie John
Premium Research Jan 2025
... Vendors promoting cloud-first strategies pose a challenge for customers who are not yet prepared to make that transition. This research demonstrates to ERP leaders how a hybrid cloud approach could facilitate the adoption of cloud technologies, like GenAI, to drive business productivity goals. Overvi ...

Analyst(s):   David Penny   |   Dixie John
Premium Research Feb 2025
... The rapid pace of AI innovation is now on the verge of altering both the nature and the capabilities of ERP applications. This research is designed to help ERP leaders assess the state of AI in the ERP market and to set realistic expectations regarding enterprise goals and objectives. Overview Strateg ...

Analyst(s):   Denis Torii   |   Greg Leiter
Premium Research Oct 2024
... AI is set to have the most significant impact on ERP applications since the advent of cloud computing. ERP leaders can use this research to shape ERP strategies that advance their enterprises’ strategic goals and objectives. Overview Strategic Planning Assumptions Introduction Future State Current State G ...

Analyst(s):   Greg Leiter   |   Denis Torii
Research May 2017
... Explores how recent advances in AI and machine learning are reshaping the vendor ecosystem and enabling members to build and buy intelligent applications. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Research Board Research Team
Research Jul 2020
... What’s trending with CIOs? Under pressure to cut cost, CIOs should first reassess their enterprises’ strategic assumptions to inform budgeting and prioritization decisions. Data Snapshot Data Insights What You Need to Do Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
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