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Premium Research Jul 2023
... This Hype Cycle tracks the emerging technologies that will have the greatest impact on data, analytics and AI initiatives in the payer, provider and life science sectors. CIOs can use this critical insight to guide their strategic planning decisions. Analysis Definition: Why This Is Important Business I ...

Analyst(s):   Jeff Cribbs
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Premium Research Jul 2023
... Healthcare CIOs need to think outside the box to successfully capitalize on new data sharing opportunities. Their first action should be to develop a strategy by articulating the value proposition and identifying the use cases for sharing data with ecosystem partners. Overview Introduction Analysis Gart ...

Analyst(s):   Laura Craft
Premium Research Oct 2023
... Few members turn to payers as a resource for health information — a lost opportunity to improve member engagement, cost of care and experience. This research helps payer CIOs implement relevant and personalized consumer technology tools to help influence member trust and improve business outcomes. Mo ...

Analyst(s):   Faith Adams
Research Jun 2020
... Governments, their services, their work practices and the functions they perform, will take different paths as they navigate through the pandemic response, recover and renew phases. This video explains how governments can use Gartner’s Postpandemic Planning Framework to structure and guide their pla ...

Analyst(s):   Dean Lacheca
Research Jan 2013
... This guide is intended to support lead architects, hiring managers, and talent professionals in their efforts to identify and evaluate candidates for architecture positions. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Apr 2013
... Many members struggle to build business awareness in their architects. Here are several potential solutions: CenterPoint Energy has added a Business Integration Architect to the function; the Hartford pairs Early Career Professionals (ECPs) with executives in a reverse mentoring relationship; Intuit ...

Analyst(s):   Enterprise Architecture Research Team
Research Jun 2020
... Over 80% of CEOs are making digital business transformation a top priority. Top enterprise architecture and technology innovation leaders follow eight steps to reposition their function to enable digital initiatives and teams with the tools, technologies, autonomy and guidance needed to succeed. Gart ...

Analyst(s):   Enterprise Architecture Research Team
Research Dec 2020
... The digital user experience increasingly spans multidevice, multitouchpoint and multimodal interactions, and is therefore a multiexperience journey. This video introduces viewers to vendors of MXDPs — platforms on which to build user experiences across web, mobile, conversational, immersive and wear ...

Analyst(s):   Adrian Leow
Premium Research Apr 2024
... Expectations for conversational AI are being redefined with the application of GenAI technology. Customer service and support leaders responsible for improving CX and agent productivity must understand how to leverage GenAI to increase the conversational AI platform value proposition. Overview Strateg ...

Analyst(s):   Uma Challa
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