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Research Jun 2020
... Modern CDR applications have a rich set of features, seamless workflow and increasingly use a SaaS delivery model. Government CIOs should leverage this guide to identify the key functionalities and approaches available to support application modernization and enable digital government services. Overv ...

Analyst(s):   Alia Mendonsa   |   Paul Denvir
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Premium Research Nov 2022
... An empathy-driven approach is critical to innovative service design and to support the mission focus of the next generation of digital government. Government CIOs must drive human-centered design adoption across their organization to maximize the impact of their digital investments. Strategic Plannin ...

Analyst(s):   Dean Lacheca
Research Apr 2013
... Make your EA groups more effective for business partners through a combination of organizational changes and implementing best practice workplace techniques. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Premium Research Oct 2022
... Government organizations are continuing to invest in their ERP applications to modernize capabilities and enable innovation. This market guide provides CIOs with insights on the scope and evolution of government ERP products available today. Overview Strategic Planning Assumptions Market Definition Mark ...

Analyst(s):   Alia Mendonsa
Research Dec 2020
... The most important architecture competencies today may be different from expected. Enterprise architecture and technology innovation leaders can use this overview of our 2020 survey to briefly understand the types of architect competencies they should invest in to maximize architect success. Recommen ...

Analyst(s):   Enterprise Architecture Research Team
Research Dec 2020
... A conservative risk posture and no priorities outside of the core business often keep enterprises from realizing growth via new digital revenue streams. Enterprise architecture and technology innovation leaders can learn from how Rabobank prioritizes new revenue stream creation while managing risk. G ...

Analyst(s):   Enterprise Architecture Research Team
Research Feb 2021
... CIOs must not view accessibility of services as just an obligation to avoid lawsuits or damage to their organizations’ reputations. Instead, governments must take steps to ensure that solutions they develop or build both meet legal requirements and improve the citizen experience for all. Overview Intr ...

Analyst(s):   Bill Finnerty
Research May 2020
... CIOs in government tax agencies continue to reduce tax gaps by reducing technical debt and developing invest-to-save business cases to modernize legacy systems and core capabilities. CIOs in other government agencies can apply their principles to improve their own mission outcomes. Overview Introducti ...

Analyst(s):   Neville Cannon
Premium Research Oct 2021
... This Gartner Critical Capabilities report evaluates the leading configure, price and quote application suites against six use cases. Application leaders should use the ratings in this report to identify a shortlist of vendors for deeper evaluation. Overview What You Need to Know Analysis Apparound Bit2wi ...

Analyst(s):   Mark Lewis   |   Dayna Ford
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