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Research Jan 2021
... Citizen digital identity is maturing due, in part, to pandemic-related shifts of public service delivery to digital channels. But some myths about success factors prevail and need addressing so that government CIOs and those working with government can increase adoption and use of digital identity. O ...

Analyst(s):   Arthur Mickoleit
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Research Mar 2021
... The COVID-19 pandemic has dramatically accelerated digitalization in life sciences, condensing years of changes into months. CIOs should use this research to deploy actionable and efficient competitive intelligence tools that avoid information silos and facilitate strategic planning. More Detail Recom ...

Analyst(s):   Animesh Gandhi
Research Sep 2013
... Most application organizations have low to modest maturity. Application development managers should perform a baseline ITScore assessment of their application teams and the entire application organization, then reassess and monitor progress against that baseline to drive continuous improvement. Analy ...

Analyst(s):   Bill Swanton
Research Feb 2022
... Healthcare and life science CIOs face daunting challenges — and compelling opportunities — to plan and enable digital acceleration and business model innovation. This initiative gives CIOs and teams essential insights and strategies to help navigate the disrupted and dynamic healthcare ecosystem. Sco ...

Analyst(s):   Mandi Bishop
Research Oct 2013
... Use these peer sourced organizational models to guide your EA organizational design. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Jan 2021
... Meeting business leaders’ digital transformation goals requires new, shared technology foundations to underpin the enterprise. Enterprise architecture and technology innovation leaders must steward the development of shared digital foundations that enable both local and enterprise goals. Gartner Insi ...

Analyst(s):   Enterprise Architecture Research Team
Research Apr 2021
... By the end of 2021, digital commerce is expected to overtake direct sales as the most used channel for B2B selling. Application leaders at B2B sellers should use this report to identify how to further increase adoption of the digital commerce channel. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen   |   Mark Lewis
Research Feb 2022
... Education institutions and organizations are thinking beyond the pandemic to evolve new and existing digital capabilities and generate a modern technology framework. We help education CIOs compose plans to deploy education technology systems that optimize delivery and maximize outcomes. Scope Analysis ...

Analyst(s):   Robert Yanckello
Research Aug 2021
... Government organizations are adopting design-oriented approaches to drive service innovation and support their commitment to deliver outcome-focused services. Government CIOs must understand human-centered design — its benefits, limitations and unique capabilities required for successful adoption. St ...

Analyst(s):   Dean Lacheca
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