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Research May 2019
... EA leaders can guide and help validate digital strategy decisions by working with enterprise leaders to surface and pressure-test assumptions underlying such decisions. Use this guide to document and test specific and quantifiable assumptions to improve strategic decision making. Gartner Insights Abs ...

Analyst(s):   Enterprise Architecture Research Team
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Research Jan 2022
... CMS and the ONC finalized interoperability mandates in 2020 that are transforming clinical and administrative data exchange among healthcare payers, providers and patients. This research provides a framework for CIOs to jump-start enterprise CDI investment through mandate compliance. Gartner Insights ...

Analyst(s):   Mandi Bishop
Research Jun 2020
... Digital commerce platforms are experiencing ongoing modularization in a cloud-native, multiexperience world. Application leaders responsible for digital commerce should prepare for a “composable” approach using packaged business capabilities to move toward future-proof digital commerce experiences. O ...

Analyst(s):   Mike Lowndes   |   Sandy Shen
Research Jun 2013
... Most application organizations have low to modest maturity. Application development managers should perform a baseline ITScore assessment of their application teams and the entire application organization, then reassess and monitor progress against that baseline to drive continuous improvement. Analy ...

Analyst(s):   Bill Swanton
Premium Research Apr 2022
... Meeting changing expectations for constructive community engagement by public safety and justice organizations requires structured and unstructured, bidirectional collaboration. This trend provides insights that CIOs supporting citizen collaboration efforts can use to deliver organizational value. Ov ...

Analyst(s):   Bill Finnerty
Research Apr 2021
... A Gartner survey of CTOs shows that organizations with an office of the CTO report business and technology advantages compared to organizations without an OCTO. While any form of OCTO is better than none, a formal OCTO performs more effectively than an informal one in areas such as improving agility ...

Analyst(s):   Nick Jones
Research Jul 2019
... Enterprise Architecture leaders can make use of design thinking to help them generate creative solutions rooted in customer empathy. Learn about three mistakes we see most frequently when applying design thinking - and tips to avoid them. Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research May 2021
... To deliver digital at speed, EA and TI leaders can no longer rely on a one-size-fits-all approach to EA governance. This research examines four styles of EA governance and the building blocks necessary to execute adaptive strategy and deliver a composable enterprise at speed. Gartner Insights Abstrac ...

Analyst(s):   Saul Brand
Research May 2021
... B2B commerce has seen increasing client interest as more sales activities are moving to digital channels. However, barriers to adoption exist. Application leaders must use collaboration tools and automation technologies to facilitate self-service and assisted transactions. More Detail Recommended by t ...

Analyst(s):   Sandy Shen   |   Mark Lewis
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