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Research May 2021
... EA and TI leaders struggle to adapt business architecture (BA) to new digital transformation needs of the enterprise. Effective BA practices focus on fulfilling stakeholder needs, bringing external perspectives and leveraging non-traditional talent to inform investment and prioritization decisions. M ...

Analyst(s):   Nolan Hart
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Premium Research Feb 2020
... Many digital strategy decisions today are made in isolation within distributed business or product lines, often creating unnoticed interdependencies. To manage these interdependencies, EA must find new ways to create horizontal visibility and mitigate the need to manually coordinate such decisions. R ...

Analyst(s):   Enterprise Architecture Research Team
Research Sep 2021
... Transforming the clinical trial process is essential to throttling escalating trial costs while accelerating development timelines. This research introduces the technological vision of digital trials and explains how CIOs can drive organizational value with this transformational approach. Overview Str ...

Analyst(s):   Jeff Smith
Research Oct 2021
... Many organizations have focused on offering omnichannel commerce, while unified commerce brings customer journeys into the perspective. Application leaders should understand the difference between the two concepts to plan the commerce experience for the future. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen   |   Mike Lowndes
Research Apr 2013
... Discover how Architects document their business value contributions, describe them using a monthly business value report (sample included with a list of value drivers), and discuss the contributions with the chief architect, to ensure calibration across the EA team. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Jul 2019
... Organizations that employ distributed, simultaneous digital initiatives achieve better transformation results than those with a linear, centrally coordinated approach. Enterprise architecture and technology innovation leaders must evolve outmoded approaches to better support distributed delivery. Rec ...

Analyst(s):   Enterprise Architecture Research Team
Research Jan 2017
... This study is the beginning of research into how EA leaders are reinventing their teams to take advantage of the opportunity to provide business leaders with substantive input on the strategic decisions they face as digitization changes an increasing number of industries. This study profiles three w ...

Analyst(s):   Enterprise Architecture Research Team
Premium Research Oct 2021
... In 2020, the CPQ application suite market grew by 14.1%, to an estimated $1.44 billion. This Magic Quadrant evaluates 17 vendors to help application leaders find the best one for their needs. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Apparound Bit2win Conga Epicor (KBMax) FP ...

Analyst(s):   Mark Lewis   |   Dayna Ford
Premium Research May 2023
... The advent of generative AI marks a dramatic leap forward in the realm of automation. Application leaders responsible for customer service should partner with customer service technology vendors to evaluate and adopt the generative AI product innovations that deliver the most value in the near term. ...

Analyst(s):   Pri Rathnayake
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