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Research Jul 2019
... Organizations that employ distributed, simultaneous digital initiatives achieve better transformation results than those with a linear, centrally coordinated approach. Enterprise architecture and technology innovation leaders must evolve outmoded approaches to better support distributed delivery. Rec ...

Analyst(s):   Enterprise Architecture Research Team
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Research Jan 2017
... This study is the beginning of research into how EA leaders are reinventing their teams to take advantage of the opportunity to provide business leaders with substantive input on the strategic decisions they face as digitization changes an increasing number of industries. This study profiles three w ...

Analyst(s):   Enterprise Architecture Research Team
Premium Research Oct 2021
... In 2020, the CPQ application suite market grew by 14.1%, to an estimated $1.44 billion. This Magic Quadrant evaluates 17 vendors to help application leaders find the best one for their needs. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Apparound Bit2win Conga Epicor (KBMax) FP ...

Analyst(s):   Mark Lewis   |   Dayna Ford
Premium Research May 2023
... The advent of generative AI marks a dramatic leap forward in the realm of automation. Application leaders responsible for customer service should partner with customer service technology vendors to evaluate and adopt the generative AI product innovations that deliver the most value in the near term. ...

Analyst(s):   Pri Rathnayake
Research Oct 2020
... As government organizations recover from the pandemic, many are exploring new ways of getting work done — including greater reliance on remote work. Government CIOs can adopt best practices to move forward with a permanent and sustainable “anywhere” workforce model. Gartner Insights Abstract ...

Analyst(s):   Rick Howard
Research Jan 2021
... Business value in analytics is created through expert orchestration of multiple data sources, tools and capabilities. This Toolkit helps CIOs communicate their vision for how to craft the data and analytic foundation to enable composability across the healthcare system and partners. Overview Direction ...

Analyst(s):   Laura Craft
Research Apr 2012
... Access Insights Already a Gartner client? Emerging security technology enables a firewall-like capability to protect applications from within a runtime environment, without relying only on external devices. Analysis RASP Strengths Challenges WAF Strengths Challenges Recommended Reading Gartner Insights Abstrac ...

Analyst(s):   Joseph Feiman   |   Greg Young
Research Jun 2020
... Modern CDR applications have a rich set of features, seamless workflow and increasingly use a SaaS delivery model. Government CIOs should leverage this guide to identify the key functionalities and approaches available to support application modernization and enable digital government services. Overv ...

Analyst(s):   Alia Mendonsa   |   Paul Denvir
Premium Research Nov 2022
... An empathy-driven approach is critical to innovative service design and to support the mission focus of the next generation of digital government. Government CIOs must drive human-centered design adoption across their organization to maximize the impact of their digital investments. Strategic Plannin ...

Analyst(s):   Dean Lacheca
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