... Many healthcare providers are struggling to demonstrate sustainable value from EHR technologies. This case study provides CIOs a view into one organization’s evolution of care delivery through collaborative health informatics governance, talent development and improvement methodology. Key Challenges I ...
Analyst(s): Mike Jones
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... Access Insights Already a Gartner client? Outcome-driven metrics link technology operational metrics to the business outcomes they support. Using ODMs, CIOs can more effectively partner with their business stakeholders to drive technology priorities and investments that deliver business value. Overview ...
... Customer service will be revamped to include “huddle groups,” which will initiate more proactive outbound interactions through messaging platforms. As a result, customer service will likely become a profit center. Application leaders must investigate how to realize this future in their organization. ...
... Access Insights Already a Gartner client? Disruptive trends and technologies continue to challenge incumbent enterprises, forcing them to rethink their business models and how they leverage ecosystems. Look beyond technology to help the enterprise understand the lasting impacts of known disruptions an ...
... U.S. healthcare payer CIOs face increasing market and regulatory pressures to implement clinical data integration as a critical capability — yet ROI remains elusive. To deliver business value at scale, CIOs must accelerate plans to adopt a comprehensive enterprisewide solution. Analysis Payer Urgency ...
... Access Insights Already a Gartner client? Traditional methods of conducting quarterly business reviews do not work in a world of continuous agile governance. Application leaders must adjust their leadership approach in business reviews by favoring business value metrics over subjective information to ...
... Application Leaders Primer for 2020 Take your application strategy to the next level in today’s dynamic digital business environment. Experts: Stefan Van Der Zijden, Gene Alvarez, Dennis Gaughan Delivering technology at the pace that business changes requires application leaders to reimagine their visi ...
... Access Insights Already a Gartner client? CIOs must overcome I&T operating model roadblocks to deliver on their enterprises’ digital business strategies. This research provides advice on overcoming two I&T operating model challenges to strategy execution: performance and talent. Overview Introduction Ana ...
... The "nurse call" appellation no longer conveys the real value proposition of this venerable point-of-care system. Nurse call is now part of a larger "care team collaboration" platform that healthcare provider CIOs must implement to satisfy critical care delivery goals. Analysis What's in a Name UL 1069 ...