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Research May 2021
... Progressive CIOs have started to tap into the digital talent available from the neurodiverse population. This is helping bridge the ever widening digital skills gap. Next, CIOs must ensure they have a robust and holistic inclusion strategy to retain and develop these newly hired neurodivergent indiv ...

Analyst(s):   Rob O'Donohue
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Research May 2021
... Truth in the supply chain is in a state of crisis, but a purposeful combination of innovative technologies can help alleviate this crisis. Application leaders should use these case studies as a guide to implementing transparency and truth in supply chain data and assets. Gartner Insights Abstract ...

Analyst(s):   Milly Xiang   |   Avivah Litan
Research Oct 2018
... Access Insights Already a Gartner client? CIOs need to assess the maturity of their digital business initiatives to understand where they stand in their industry’s competitive landscape, and to address shortcomings. The Gartner Digital Business Maturity Model described in this research provides that q ...

Analyst(s):   Partha Iyengar
Research Jan 2021
... Digital ecosystems provide opportunities for any organization to create and deliver value at virtually unlimited scale. This research uses examples to clarify the nature of digital ecosystems, specifying CIOs’ role and key priorities in enabling organizations to fully exploit digital ecosystems. Gart ...

Analyst(s):   Daniel Sun
Research Apr 2017
... The student information system market is transitioning from mature on-premises solutions to new SaaS solutions — a mixture of native cloud applications and legacy on-premises solutions, ported and adapted to the cloud. This research will help higher education CIOs navigate the complex SIS market. Mar ...

Analyst(s):   Terri-Lynn Thayer
Research Aug 2019
... Incumbent U.S. healthcare payers perpetuating transaction or institution-centric business models and enabling technologies are targets for consumer-centric digital innovators. CIOs must proactively evolve core systems to meet buyers’ expectations for more personalized, valuable experiences. Analysis P ...

Analyst(s):   Mandi Bishop
Research Jan 2021
... Global organizations face rising risks in operational disruption due to uncertainties with U.S. and China action toward technology vendors. CIOs can build scenarios and develop contingency plans to mitigate risks, and restructure technology portfolios to increase resilience and flexibility. Gartner I ...

Analyst(s):   Sandy Shen
Research Jul 2019
... Online learning in higher education is growing. But many higher education institutions, still lack an enterprisewide online learning strategy, resulting in lack of direction and other adverse consequences. CIOs can use this research to help lead their institutions in developing such a strategy. Analy ...

Analyst(s):   Glenda Morgan
Research Aug 2019
... Insufficient SLAs jeopardize the quality of digital commerce operations, leading to potential revenue and customer losses. Application leaders for digital commerce technologies should understand the service levels that can be included and negotiated in their cloud agreements. Key Challenges Analysis Yo ...

Analyst(s):   Christina Klock   |   Jo Liversidge
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