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Research Feb 2017
... While semantic challenges will persist, existing interoperability standards and networks are sufficient for exchanging high-fidelity patient information. As healthcare providers evolve to real-time health systems, CIOs should prepare for more-sophisticated health information exchange. Analysis Healthc ...

Analyst(s):   Barry Runyon
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Research Sep 2020
... The board of directors see blockchain as one of the game-changer technologies that will impact their industry. Executive leaders and their boards should also consider the impact of blockchain on their role and operation within an enterprise context. Gartner Insights Abstract ...

Analyst(s):   David Furlonger
Research Feb 2017
... Governments globally are initiating care reform to address spiraling costs, improve outcomes and enhance the consumer experience. Healthcare provider CIOs must increase the business contribution by creating a citizen-centered business architecture, which requires increased focus on EA in healthcare. ...

Analyst(s):   Mike Jones
Premium Research May 2020
... Corporate giants such as Yahoo, Wells Fargo and IBM have eliminated their remote work programs, believing that will promote better collaboration and innovation. But CIOs should be cautious and first address these key issues before making the decision to halt a remote work program. Gartner Insights Ab ...

Analyst(s):   Lily Mok   |   De'Onn Griffin
Research Nov 2020
... Access Insights Already a Gartner client? The Innovation Case Study series highlights best practices and “go-to” techniques of innovation heavyweights. CIOs can use this case study to explore the innovation approaches of Grupo Coppel, including strategic alignment, continuous learning and customer cen ...

Analyst(s):   Nicholas Evans
Research Jun 2019
... Successful EHR replacement or consolidation depends on a business-focused data governance strategy. Healthcare provider CIOs can use this research to manage operational and clinical risks that are inherent in these complex projects. Key Challenges Introduction Analysis Create and Apply a Centralized Dat ...

Analyst(s):   Gregg Pessin
Research Mar 2021
... Access Insights Already a Gartner client? The CLOUD Act, Schrems II and the subsequent invalidation of Privacy Shield highlight the negative impact of law enforcement access legislation on an organization’s cloud strategy. Application leaders planning or supporting a move to the cloud should adopt an ...

Analyst(s):   Nader Henein
Research Dec 2020
... Customer service organizations looking to adopt SaaS-based contact centers are faced with myriad pricing and service offers. Application leaders should use this research to guide negotiations for the most competitive final proposal in terms of payments, SLAs and professional services. Overview Strateg ...

Analyst(s):   Steve Blood
Research Jul 2021
... Managing APIs spread across multiple teams, business units, cloud platforms and data centers is a challenge. Application technical professionals responsible for API delivery must balance technical complexity and consistency to implement hybrid and multicloud API management. Overview Comparison Analysis ...

Analyst(s):   Steve Deng
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