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Research Jul 2017
... Enterprises must understand the balance between privacy and personalization to effectively engage customers. Gartner has identified the best practices that application leaders responsible for digital commerce and business should follow to enrich the customer experience while retaining trust. Key Chal ...

Analyst(s):   Penny Gillespie   |   Frank Buytendijk
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Research Jan 2022
... India reported a significant increase in its talent productivity levels in 2021 compared to other regions in the world. CIOs can learn how to strengthen the productivity strategy for their workforces from the Gartner 2021 Digital Worker Experience Survey. More Detail Gartner Insights Abstract ...

Analyst(s):   Anish Roy
Research Oct 2019
... Countries with national health programs provide unique identifiers to qualified citizens. In the U.S., interest in a unique patient identifier has increased, driven by data quality and information-sharing requirements. Healthcare provider CIOs should use this research to prepare for the next debate. ...

Analyst(s):   Pooja Singh   |   Barry Runyon
Premium Research Jul 2023
... Universities operate in complex and competitive environments, and leaders face ongoing enrollment challenges, transformation tensions and talent shortages. Higher education CIOs can use these slides to manage the impact of trends on their priorities and transform uncertainty into opportunity. Gartner ...

Analyst(s):   Paul Riley   |   Grace Farrell
Research Jul 2018
... Education CIOs are facing significant challenges from the rise of more intelligence and complexity in the technologies found on the Hype Cycle. They must focus on technologies that deliver new capabilities across the institution, impact the educational model and personalize learning. Analysis What You ...

Analyst(s):   Kelly Calhoun Williams
Research Sep 2019
... Cloud services are becoming increasingly sophisticated. The cloud managed service landscape is becoming increasingly competitive. Cloud-native capabilities, application services, multicloud, hybrid cloud and participation in diverse ecosystems will be important differentiators for product managers. A ...

Analyst(s):   Sid Nag
Premium Research Apr 2022
... The LMS market continues to grow due to pandemic impacts and an ensuing shift toward the use of digital technologies worldwide. K-12 education CIOs can use this Market Guide to assess current trends, including ease of use, accessibility and use of data while aligning with organizational needs. Overvi ...

Analyst(s):   Saher Mahmood
Research Jun 2019
... The higher education institution market for online program management has changed a lot over the past year and poses many challenges for CIOs. This Market Guide will help CIOs seeking to innovate learning environments to make better choices in selecting an OPM. Market Definition Market Description Mark ...

Analyst(s):   Glenda Morgan
Research Jul 2020
... ODMs link technology operational metrics to the business outcomes they support. Using ODMs, CIOs can more effectively partner with their business stakeholders to drive technology priorities and investments that deliver business value. Gartner Insights Abstract ...

Analyst(s):   Paul Proctor
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