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Research May 2021
... With an increasing number of channels to market, effective end-to-end management of product experiences has become a critical requirement for digital commerce businesses. Application leaders responsible for digital commerce should use this research to optimize product content life cycles. Overview Str ...

Analyst(s):   Mike Lowndes   |   Simon Walker   |   Jason Daigler
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Research Jul 2019
... Access Insights Already a Gartner client? Digital disruption’s impact on enterprise architecture means enterprise architects act as internal management consultants, and support planning and delivery of innovative business and operating models. Enterprise architects in leading EA organizations define a ...

Analyst(s):   Philip Allega   |   Jack Santos
Research Feb 2022
... Access Insights Already a Gartner client? Enterprise architecture and technology innovation leaders who need to hire solutions architects should use this sample template to guide the job overview and scope of jobs-to-be-done, as well as the required credentials, experience, skills, competencies and ch ...

Analyst(s):   Andrew Gianni   |   Akshay Jhawar
Research May 2020
... To achieve competitive advantage, organizations will create intelligent business and operating models underpinned by innovative technologies, data and analytics. EA and technology innovation leaders must develop services, methodologies and competencies to support their organizations. Gartner Insights ...

Analyst(s):   Saul Brand
Premium Research Feb 2024
... For organizations prioritizing customer experience, customer journey analytics and orchestration technologies are now a crucial investment. Customer service and support technology leaders must explore these tools to stay competitive, selecting the best-fit provider to unlock a competitive edge. Overv ...

Analyst(s):   Daniel O'Sullivan   |   Christopher Sladdin
Research Feb 2021
... To ensure food safety in schools, a Taiwan city government agency integrated resources from agriculture, education and health agencies to develop a smart IoT solution that monitors food temperature. Government CIOs can adopt a technology-based and collaborative approach to improve public health. Over ...

Analyst(s):   Apeksha Kaushik   |   Dean Lacheca
Premium Research Jun 2023
... Operational efficiency strategies in oil and gas depend on intelligent surveillance and automation. Generative AI can be a key enabler for creating these capabilities at the required scale and pace. This research clarifies why CIOs must act now to utilize generative AI or risk falling behind. Gartner ...

Analyst(s):   Rich McAvey
Research Feb 2021
... Access Insights Already a Gartner client? EA and technology innovation leaders, including CTOs, need to facilitate the “composable business” by facilitating trendspotting and combinatorial innovation efforts to rapidly identify and respond to market opportunities, disruptions and threats. Scope Analysis ...

Analyst(s):   Marty Resnick
Research Apr 2022
... Access Insights Already a Gartner client? Many EA practitioners follow “worst practices” rather than best practices. Enterprise architecture and technology innovation leaders should follow our 13 best practices to ensure EA program success. Overview Introduction Analysis Gartner Recommended Reading Note 1: ...

Analyst(s):   Saul Brand   |   Marcus Blosch
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