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Research Oct 2021
... Governments are using RPA to automate manual work hours, remove keying errors, reduce processing time and bypass system limitations. CIOs must balance and quantify the “speed to value” benefits of RPA against total cost of ownership when executing their improvement strategies. Overview Strategic Plann ...

Analyst(s):   Cathy Tornbohm   |   Dean Lacheca
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Research Jan 2022
... The exposure of fragile supply chains and the lack of reliable access to aged infrastructure has highlighted to government the need for increased agility and resilience. Government CIOs should expand existing cloud migration efforts to further accelerate all aspects of legacy modernization. Overview S ...

Analyst(s):   Neville Cannon   |   Alia Mendonsa
Research Sep 2019
... Access Insights Already a Gartner client? Have you built an application that is commercially viable and saleable? Few nontechnology enterprises are willing to make investments to create the packaging and go-to-market skills required. This note provides you, an application leader, with strategies for m ...

Analyst(s):   Matthew Hotle   |   Dale Kutnick
Research Nov 2019
... Utility CIOs must choose technology partners to manage business-critical revenue and customer service processes in transitioning energy markets. This Market Guide provides insights on market directions and leading providers of utility billing and customer service systems. Market Definition Market Desc ...

Analyst(s):   Zarko Sumic
Research Feb 2021
... Organizations will respond to increasing disruption and uncertainty by becoming “composable.” To be successful, enterprise architecture and technology innovation leaders will shift their focus to business design and architecting composability across multiple interrelated viewpoints. Gartner Insights ...

Analyst(s):   Marcus Blosch
Premium Research Mar 2022
... Communications service providers’ CIOs need to establish a plan to prioritize their 5G network security based on criticality for each network area. This note provides guidance for starting that process and allocating the required resources. More Detail Recommended by the Authors Gartner Insights Abstra ...

Analyst(s):   Sylvain Fabre
Research Mar 2021
... Data sharing as an ad hoc project is no longer sufficient given the demands to drive value from data and analytics, including in response to COVID-19. Instead, CIOs must adopt data sharing as a program to accelerate access to advanced technologies while driving success and meeting government goals. O ...

Analyst(s):   Arthur Mickoleit   |   Ben Kaner
Research Feb 2017
... Enterprise architecture and technology innovation leaders are key enablers for digital business and are accountable for helping the enterprise balance the risks and benefits of digital business. This slide deck will help in planning for 2018 and in presentations to leadership, peers and teams. Overvi ...

Analyst(s):   Lee Weldon   |   Marcus Blosch   |   Betsy Burton   |   Brian Burke
Research Jul 2017
... The speed of digitalization in education continues to increase, while demand for more focus on outcomes that truly matter is higher than ever. The education CIO must focus on technologies that can improve education outcomes, and those are the focus of this Hype Cycle. Analysis What You Need to Know The ...

Analyst(s):   Kelly Calhoun Williams
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