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Research Jul 2020
... Retail success hinges on digital transformation of physical stores and the ability to use data prescriptively across the retail ecosystem. CIOs can use these trends to identify how emerging technologies align and support customers’ expectations while reducing costs and growing top-line revenue. Gartn ...

Analyst(s):   Kelsie Marian
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Research Jul 2020
... This Hype Cycle provides program and portfolio management leaders insight into the relative maturity of the enabling disciplines and technologies for executing strategy. The resulting capabilities will transform the delivery of initiatives in an increasingly dynamic and uncertain environment. Analysi ...

Analyst(s):   Anthony Henderson
Research Feb 2021
... COVID-19 hit retailers hard, and only those that had already begun the digital business transformation journey were able to respond effectively. Gartner’s 2021 industry research agenda will guide retail CIOs in supporting retail digital transformation in the postpandemic period and beyond. Scope Analy ...

Analyst(s):   Robert Hetu
Research Aug 2021
... The shift to enterprise agile and continuous delivery models appears even more inevitable for organizations to survive in the digital business era. PMO leaders must embrace this shift now, exchanging some top-down control for feedback and learning to enable agility. Overview Recommended by the Authors ...

Analyst(s):   Lorri Callahan
Research Dec 2020
... Retail associates must be equipped and empowered for flexibility to improve productivity gains. This research will help CIOs make advancements in workforce-related digital technologies to help achieve these gains and create a more compelling in-store work environment. Overview Introduction Analysis Gart ...

Analyst(s):   Kelsie Marian
Premium Research Apr 2022
... Increasing digitalization is driving the demand for different skill sets. Strategic portfolio leaders must master new skills to improve efficiency and effectiveness, expanding their capabilities to lead, govern and report performance in a digital business. Overview Strategic Planning Assumption Introdu ...

Analyst(s):   Sarah Davies
Research Mar 2017
... Earned value management has been a tool used by some program and portfolio management leaders to monitor large projects and programs. Due to the nature of agile projects, the use of EVM on such projects can be problematic, although not without some potential benefits. Key Challenges Introduction Analys ...

Analyst(s):   Matt Light
Research May 2020
... The COVID-19 crisis has accelerated the need for flexibility and labor optimization, leading to fast-track implementations of smart robots in retail. CIOs can use this research to understand the direction of the smart robot market in order to guide the business on these technology investments. Gartne ...

Analyst(s):   Kelsie Marian
Research Nov 2020
... Retailers face a difficult mission to move from a stagnant situation to one where sustainable business and consumer value is achieved through flexible and composable retail business models. Retail CIOs can use this Toolkit to understand future scenarios and learn how to achieve relevancy. Gartner Ins ...

Analyst(s):   Robert Hetu
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