... HDO transformation to a real-time health system exposes many opportunities to improve the quality of care and patient experience and to control costs. Healthcare provider CIOs should use this emergency department admission moment to illustrate benefits and garner support for change. Analysis The RTHS ...
Analyst(s): Mike Jones | Gregg Pessin
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... COVID-19’s impact on employee well-being is a stark reminder of the importance of peer-to-peer relationships and social connection. CIOs must find innovative practices to rebuild a sense of community. Replicating the water cooler experience is just one option available. Overview Introduction Analysis Ga ...
... Access Insights Already a Gartner client? This research introduces Gartner's I&T operating model framework and a set of operating model patterns. CIOs can use this framework to accelerate the design process and provide a narrative for communicating the change. Analysis Understand the Fundamentals of I&T ...
... Enterprises must combine CRM customer engagement center and contact center systems to create a broader customer service and support technology ecosystem. This Hype Cycle helps application leaders assess the maturity and risks of these technologies. Analysis What You Need to Know The Hype Cycle The Prior ...
... Access Insights Already a Gartner client? Enterprise legal management solutions help in-house legal departments to manage legal department operations and workflows. Application leaders should work together with legal department leaders and use this Market Guide to understand this changing market and i ...
... Quantifying D&A teams’ performances is a common challenge. D&A leaders can use this template to easily implement Utah’s Government Office of Management and Budget’s approach to performance measurement. The Utah GOMB combines multiple performance indicators into a single easily understood ratio. Overv ...
Analyst(s): Chief Data and Analytics Officer Research Team
... As multiple business unit managers embark on their own journeys to cloud SaaS, CIOs must face the fact that they will no longer provide primary support for business applications. This trend will forever change their role and the focus of their organization from technology provider to cloud broker. 主要 ...
... The way we perceive and interact with the virtual world is changing into a rich, multidimensional and multimodal experience. Enterprise architecture and technology innovation leaders must identify opportunities to create compelling immersive experiences for both customers and employees. 主要发现 建议 Top 10 ...
... Data and analytics leaders can use this regularly updated library to find over 40 sample job descriptions and profiles for current and emerging roles and additional resources tied to specific roles. Each job description serves as a representative example and template to be modified to fit client nee ...
Analyst(s): Chief Data and Analytics Officer Research Team