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Premium Research Mar 2024
... Organizations selecting a CRM vendor must properly define and document their vendor requirements.This Toolkit helps application leaders develop an structured RFP that accounts for usability, technology, data management, services, cost, vendor risk and vendor vision. When to Use Directions for Use Gartn ...

Analyst(s):   Varun Agarwal   |   Ilona Hansen
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Premium Research Oct 2024
... Creating an MLOps architecture using the wide array of available AWLs analytics and AI tools is a common challenge for organizations. This document helps data and analytics technical professionals understand the different MLOps tools of AWS in order to build an end-to-end DSML architecture. Overview A ...

Analyst(s):   Maryam Hassanlou
Premium Research Jan 2025
... Generative AI has upended the scope of enterprise analytics and AI initiatives. Data and analytics technical professionals should seize this opportunity to experiment, enhance their skills and implement solutions that integrate emerging and established techniques for unique business advantages. Scope ...

Analyst(s):   Sumit Agarwal
Premium Research Apr 2025
... To reduce inefficiency and risk, identity architects need a comprehensive strategy that addresses technical debt and integrates point solutions. Implementing a multilayer identity and access management architecture is essential to support zero-trust initiatives and enhance systems interoperability. O ...

Analyst(s):   Homan Farahmand
Premium Research May 2024
... As new and advanced requirements for having multiple cloud service providers emerge, organizations struggle with the complexity of multicloud data management. This research offers data and analytics leaders guidance on how to plan multicloud deployments to ensure optimal use of cloud resources. Overv ...

Analyst(s):   Masud Miraz   |   Adam Ronthal
Premium Research Oct 2024
... Cybersecurity AI assistants, like Microsoft Copilot for Security, have the potential to augment SOC teams, and produce faster and easier-to-consume results. Security and risk management technical professionals must perform four key tasks before their organization adopts such technology. Overview Strat ...

Analyst(s):   Kevin Schmidt
Premium Research Mar 2025
... Gartner offers multiple Magic Quadrants and Market Guides to reflect the CRM market’s diversity and depth. Enterprise applications leaders can use these resources to find the best CRM solutions for their marketing, sales, customer service, customer experience and digital commerce business units. Anal ...

Analyst(s):   Olive Huang   |   Ilona Hansen
Premium Research Feb 2024
... This presentation contains survey data about AI, indexed and categorized by impact area, such as cost efficiency and governance. Applications and software engineering leaders can use this deck to find data to support pilot use cases or inform their AI strategic decision making. Analysis Gartner Recomm ...

Analyst(s):   Justin Tung   |   Rita Sallam   |   Steve Shapiro
Premium Research Sep 2024
... DXP technology involves a multiyear commitment, requiring considerable time and expense. This research gives application leaders in charge of digital customer experiences a framework for choosing the best-fit DXP to optimize investment, align with digital strategies and deliver desired CX outcomes. O ...

Analyst(s):   John Field   |   Irina Guseva
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