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Research Jan 2022
... In response to rising disruption from decarbonization, energy transition and climate concerns, oil and gas companies are using digital technologies to develop a broad spectrum of new business capabilities. Oil and gas CIOs can use this research to keep pace with evolving business priorities. Analysis ...

Analyst(s):   Simon Cushing   |   Rich McAvey
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Research Oct 2020
... Access Insights Already a Gartner client? Communications service providers need a comprehensive understanding of the new business models, technologies, ecosystems and nontraditional competitors reshaping the industry. CIOs can use Gartner’s new taxonomy to make better-informed investment decisions and ...

Analyst(s):   Mentor Cana   |   Neil Osmond
Research Mar 2017
... Smart contracts will eventually automate the mass personalization of value exchange. Today, the technology is immature and mercurial, and once live, the outcome is irrevocable. CIOs should invoke at their peril. Analysis What Is a Smart Contract? Smart Contracts Enable Mass Personalization A Smart Contr ...

Analyst(s):   David Furlonger   |   Richard Hunter   |   Nigel Montgomery
Research Dec 2020
... The COVID-19 pandemic has accelerated cloud adoption in the contact center market. However, on-premises and hosted remain the preferred deployment models for some. This Market Guide helps application leaders to differentiate the associated vendors based on their breadth of offerings. Overview Market D ...

Analyst(s):   Steve Blood   |   Pri Rathnayake   |   Drew Kraus
Research Apr 2017
... A personalized, integrated and coherent student experience will become a key differentiator for higher education institutions, and CIOs need to start building the strategies and infrastructure to make this happen. Analysis The Student Experience of the Future: From Recruitment to Postgraduation Engage ...

Analyst(s):   Glenda Morgan   |   Terri-Lynn Thayer
Premium Research Jan 2023
... Digital innovation is transforming the operations of oil and gas companies. Industry leaders are developing designs for intelligent assets that can optimize across objectives, support autonomous operations and control risk. As digital leaders, CIOs can use this research to accelerate progress. Overvi ...

Analyst(s):   Rich McAvey   |   Simon Cushing
Research Aug 2017
... Access Insights Already a Gartner client? In an ideal world, a product team would look after a single application. Unfortunately, most teams in the real world juggle multiple products and stakeholders. Application leaders must employ proper management techniques to maximize the productivity of the tea ...

Analyst(s):   David Norton   |   Bill Swanton   |   Mike Gilpin
Premium Research May 2020
... Access Insights Already a Gartner client? SaaS is prone to disruption with cloud pricing models that have no commitments. Enterprise architecture and technology innovation leaders should take advantage of opportunities in this economic downturn to secure more flexible SaaS terms. Overview Strategic Plan ...

Analyst(s):   Jo Liversidge   |   David Smith
Research Feb 2022
... Energy technology enables decentralization, triggering regulatory and business changes across generation and demand. Energy profile volatility is driving change in electricity markets. Energy leaders, including CIOs, need to create digital energy market orchestration capabilities. More Detail Recommen ...

Analyst(s):   Lloyd Jones   |   Lauren Wheatley
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