... Utilities owning and operating T&D assets must understand differences in vendors’ depth of focus on utility needs to ensure a successful asset management initiative. This research helps CIOs evaluate T&D-specific EAM solutions and provides insight into the market’s current state. Market Differentiato ...
Analyst(s): Kristian Steenstrup | Nicole Foust
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... Customer service and support applications are at the point of becoming customer data engagement hubs, as COVID-19 has accelerated their expansion into a broader range of roles and use cases. Application leaders should use this report to help shortlist vendors for further evaluation. Overview What You ...
Analyst(s): Nadine LeBlanc | Jim Davies | Varun Agarwal
... The ongoing COVID-19 pandemic is just one of many factors driving fundamental changes in retail operations, and especially how physical locations are used. Retail CIOs can use Gartner’s 2021 predictions to make informed decisions about new business and operating models. Gartner Insights Abstract ...
... Digital business transformation and product-centric delivery are changing the role and mandate of program and portfolio management leaders. Gartner’s 2022 initiative will help PPM leaders reinvent and manage a business-outcome-driven, strategic PMO or EPMO to support enterprise transformation. Scope A ...
... Coordinating the many interdependencies within complex digital business transformations is challenging, yet key to success. PPM leaders can leverage this case to create a transformation roadmap enabled by a digital twin of an organization. Introduction A Digital Twin of an Organization Enables Your Or ...
... Sourcing, procurement and vendor management leaders often navigate through contradictory salespeople, perplexing contractual terms and unclear stakeholder demands when moving to the public cloud. This infographic highlights how SPVM leaders can have a clear view of what is really being offered. About ...
... Strategic product portfolio management is key to resiliency in an increasingly unpredictable market. However, many organizations rely on manual processes and data silos. CIOs can leverage product portfolio management to visualize critical data for critical decision making. Gartner Insights Abstract ...
... Consumer goods CIOs can raise the value of their companies’ physical products by connecting them with digital experiences. They can inspire and update their organizations by presenting this research with an overview of what digital + product is, along with real-world examples. Gartner Insights Abstra ...
... COVID-19 prompted a call for reinvention and has exposed the organizational sluggishness of many manufacturing companies. The postpandemic strategic reset is an opportunity for CIOs to deploy the concept of composable business, aiming at greater organizational agility and cost-efficiency. Overview Int ...