... Vendors in the maturing MDM solution market use domain expertise, industry knowledge and support for converged data management use cases as differentiators. Data and analytics leaders should use this research to evaluate the critical capabilities of 16 vendors’ products across five key use cases. Ove ...
Analyst(s): Simon Walker | Malcolm Hawker | Sally Parker
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... Access Insights Already a Gartner client? Organizations seeking to hire a business architect should use this Toolkit's sample template to define the job overview and scope of activities, as well as the required credentials and experience, skills, competencies, and characteristics that are key to the r ...
... With funds made available by the US Infrastructure Investment and Jobs Act, and those remaining from ARPA, Government CIOs are being tasked to help their jurisdiction address the digital divide. This research provides insights into how governments can use this funding to expand broadband access. Gart ...
Analyst(s): Alia Mendonsa | Susan Welsh de Grimaldo | Bill Finnerty
... CCaaS is increasingly pivotal as organizations enhance seamless customer journeys with self-service, assisted service and stronger customer service rep experiences. Customer service and support technology leaders can use this report to help shortlist providers for further evaluation. Overview What You ...
Analyst(s): Pankil Sheth | Steve Blood | Drew Kraus | Pri Rathnayake
... Access Insights Already a Gartner client? Leading organizations are evolving their enterprise architecture practices to become internal management consultancies. Enterprise architecture and technology innovation leaders must ensure EA is providing the services, skills and competencies needed to suppor ...
... This prism plots 20 of the most prominent use cases for AI in CSP network, and customer and business operations against business value and feasibility. CIOs planning to adopt and advance their AI strategy can use this to complement their strategic pitch to CSPs and guide them on AI application. Overv ...
... Energy and utilities operate diverse sets of physical assets across linear and point locations, creating a challenging operating environment. To embrace intelligent operations, CIOs should use this checklist to validate business capabilities and their enabling digital technologies. Gartner Insights A ...
Analyst(s): Rich McAvey | Lauren Wheatley | Lloyd Jones
... Access Insights Already a Gartner client? Contracts are vital documents that are used to record obligations between parties, and are often exhibits in corporate litigation. Application leaders must ensure that their contract life cycle management applications are systematically controlling contracts a ...
... Access Insights Already a Gartner client? Using lean principles to build world-class EA demands new work styles. Misaligned practices and interactions can derail efforts. Enterprise architecture and technology innovation leaders can use lean practices to enable increased respect for people and continu ...