... Access Insights Already a Gartner client? Respondents to the 2022 Gartner CIO and Technology Executive Survey who report greater success than their peers have been more ambitious in their initiatives to achieve high composability. This research provides strategies ANZ CIOs can pursue. Overview Survey Ob ...
Analyst(s): Christopher Bell | Andy Rowsell-Jones | Brian Ferreira
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... Access Insights Already a Gartner client? Application leaders struggle to define "application" when creating an initial inventory for strategy and governance — an impossible task due to changing technology. Instead, they should focus on delineating applications as "units of management" that are neithe ...
... Access Insights Already a Gartner client? Definitions are critical to having productive conversations about cloud computing. Disagreements tend to wash away when we all have a common base for discussion. CIOs must understand both old and new terminology to plan effective cloud strategies. Analysis Hybri ...
... Energy and utility organizations use a GIS to manage spatially distributed assets and spatial information to improve operations. CIOs can use this Market Guide for insights on GIS directions and providers in order to support improved business operations and digital transformation initiatives. Overvie ...
Analyst(s): Nicole Foust | Simon Cushing | Lloyd Jones
... CCaaS is now the preferred option for contact center investment, as organizations swap the burden of platform management for cloud-enabled customer experience transformation. Application leaders should use this report to help shortlist providers for further evaluation. Overview What You Need to Know An ...
Analyst(s): Pri Rathnayake | Steve Blood | Pankil Sheth | Drew Kraus
... Access Insights Already a Gartner client? Genpact has transformed itself into a digital service organization using offensive, defensive and self-disruption strategies. The company leverages AI and a network of partnerships to deliver digital success. CIOs should use Genpact as a smaller supplier with ...
... Governments are facing unprecedented levels of uncertainty due to the COVID-19 pandemic. CIOs must identify and act upon digital government strategies and plans that can lead to future positive outcomes regardless of the uncertainty. We offer potential options through the use of scenario planning. Ov ...
Analyst(s): Bill Finnerty | Rick Howard | Andrea Di Maio | Arthur Mickoleit | Dean Lacheca
... Access Insights Already a Gartner client? The 2022 Gartner CIO and Technology Executive Survey shows the increasingly important role of technology across the business. CIOs in Spanish Latin America must prioritize new technology, balancing revenue growth/value, cost savings and risk mitigation to supp ...
Analyst(s): Jorge Lopez | Cesar Lozada | Gene Alvarez
... Access Insights Already a Gartner client? Applications and software engineering leaders should use this Tool and the corresponding Market Guide to match their requirements to offerings from application portfolio management tool vendors. Use this Tool to build vendor shortlists and design RFPs to reque ...
Analyst(s): Wan Fui Chan | Stefan Van Der Zijden | Nikos Drakos