... Access Insights Already a Gartner client? Leading managed services providers deliver top hybrid infrastructure performances. Sourcing, procurement and vendor management leaders should compare their current performances against top-performing outsourcers to identify and target cost and service improvem ...
Analyst(s): Claudio Da Rold | Mark Ray | Alexandra Chavez
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... Consumer goods manufacturers can increase their long-term viability by focusing on trends that will define their future state. CIOs should use this deck to present an overview to business stakeholders, with a real-world example for each trend. Gartner Insights Abstract ...
Analyst(s): Michelle Duerst | Ellen Eichhorn | Michael Chiu | Jason Daigler
... Despite pandemic impacts, demand for CRM and CX implementation services — including design, UX and e-commerce — saw major providers grow an average of 14% in 2020. The major service providers are positioned here for sourcing, procurement and vendor management leaders to evaluate for their needs. Stra ...
... This tool provides sourcing, procurement and vendor management leaders an overview of the critical capabilities of each Oracle cloud system integration service provider in Gartner’s Magic Quadrant and how they compare to the competitors’ group average. Use this during your SI selection process. When ...
Analyst(s): Akshit Malik | Gunjan Gupta | Alan Stanley | Denis Torii
... Access Insights Already a Gartner client? Sourcing, procurement and vendor management leaders need TEM vendors that provide a cost-efficient solution to enable and support effective commercial management of communications services. Trends include focus on automation, data analytics and technology simu ...
Analyst(s): Katja Ruud | Lisa Unden-Farboud | Pablo Arriandiaga
... The complexity of CRM and CX implementation requirements challenges sourcing, procurement and vendor management leaders to identify optimum service providers. This research analyzes 11 capabilities that are important to speed up identification and down-selection of candidate implementation partners. ...
... Total experience is not as widely understood in manufacturing as in banking or retail. CIOs in industrial and asset-intensive manufacturing can use this presentation while speaking to their business units about the art of the possible. Gartner Insights Abstract ...
Analyst(s): Marc Halpern | Ivar Berntz | Scot Kim | Michelle DeClue
... Access Insights Already a Gartner client? Daimler, METRO, Nokia, Prudential Financial, Whirlpool and other businesses show that long-lasting service delivery models are being overturned by today’s rapid change. CIOs and SPVM leaders must ensure that enterprise providers are a change agent, not a sourc ...
Analyst(s): Sandra Notardonato | Claudio Da Rold | Andy Rowsell-Jones
... The Future of Marketing: 5 Trends and Predictions for 2026 CMOs: Discover the top marketing trends for 2026 to move faster, spend smarter, and outpace competitors By Emily Weiss | December, 2025 Generative AI is radically reshaping the future of marketing AI is unlocking new possibilities for marketing ...