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Research June 22 2023
... Reference Architecture to Enable Self-Service Analytics Implement a modular, scalable and multitool A&BI environment Experts: Christopher Long, Shaurya Rana Data is the driver of today’s competitive business environment. Data helps business leaders make fact-based decisions to plan for the future. Give ...
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Research Apr 2021
... Data-driven innovation refers to the use of data and analytics to improve or foster new products, processes, organizational methods and markets. Data can drive both the discovery and execution of innovation, achieving new business models, products and services with a confirmed business value. More De ...

Analyst(s):   Daniel Sun   |   Alexander Linden   |   Jorgen Heizenberg   |   Mike Rollings   |   Erick Brethenoux   |   Tsuneo Fujiwara   |   Pieter den Hamer
Research Oct 2020
... Data and analytics leaders face unprecedented challenges over the next 18 months. This presentation will provide D&A leaders and their teams with the critical guidance that they will need over the next budget cycle. Gartner Insights Abstract ...

Analyst(s):   Adam Ronthal   |   Andrew White   |   Jorgen Heizenberg   |   Mike Rollings   |   Carlie Idoine   |   Erick Brethenoux
Research May 2019
... Native AI within applications and an evolved orchestration ecosystem are forming the basis of future customer service and support technologies. Application leaders supporting customer service must establish a five-year roadmap to deliver the effortless customer service experiences of the future. Anal ...

Analyst(s):   Nadine LeBlanc   |   Olive Huang   |   Steve Blood   |   Drew Kraus   |   Jim Davies   |   Jim Robinson   |   Brian Manusama   |   Simon Harrison
Research Dec 2020
... Access Insights Already a Gartner client? Global organizations face rising risks in operational disruption due to uncertainties with U.S. and China action toward technology vendors. CIOs can build scenarios and develop contingency plans to mitigate risks, and restructure technology portfolios to incre ...

Analyst(s):   Kevin Ji   |   Sandy Shen   |   Lily Mok   |   Evan Zeng   |   Jie Zhang   |   Tracy Tsai   |   Gavin Tay   |   Greg Li
Research Jan 2022
... The 2022 Gartner CIO and Technology Executive Survey found that business composability enables enterprises to outperform competitors. As enterprises in different geographies have different levels of composability, CIOs must understand the situation of each geography the enterprise does business in. A ...

Analyst(s):   Jan-Martin Lowendahl   |   Nicole Sturgill   |   Mark Fabbi   |   Ian Cox   |   Monika Sinha   |   Andy Rowsell-Jones   |   Tomas Nielsen
Research Feb 2021
... The 2021 Gartner CIO Agenda industry perspectives spotlight how the pandemic and digital disruption affect CIOs’ view of their organization’s global position. We offer CIOs an opportunity to gain comparative insights into their peers’ responses to disruption and digital progress for future planning. ...

Analyst(s):   Chris Howard   |   Tomas Nielsen   |   Andy Rowsell-Jones   |   Brad Holmes   |   Monika Sinha   |   Jan-Martin Lowendahl   |   Pete Redshaw
Premium Research Jul 2023
... This tool provides a list of vendors providing digital commerce core and ecosystem applications. Application leaders can use this tool to understand digital commerce ecosystem segments and corresponding vendors for their digital commerce technology needs. When to Use Directions for Use Recommended by t ...

Analyst(s):   Penny Gillespie   |   Melissa Hilbert   |   Dayna Radbill   |   Jason Daigler   |   Sandy Shen   |   Mark Lewis   |   Eric Schmitt   |   Mike Lowndes   |   Aditya Vasudevan
Premium Research Dec 2024
... The rapid emergence of generative AI has affected almost every aspect of the data management landscape. Gartner’s predictions will help data management leaders plan for the disruptive impact of generative AI on their data management solutions, architectures, operating models, skills and use cases. Ov ...

Analyst(s):   Xingyu Gu   |   Thornton Craig   |   Roxane Edjlali   |   Nina Showell   |   Adam Ronthal   |   Ehtisham Zaidi   |   Robert Thanaraj   |   Michele Launi
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