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Research Dec 2020
... Emerging technologies and trends will continue to drive key IT services demand for helping achieve successful business outcomes. Technology and service providers must understand the impact of these technologies and trends to remain competitive and capitalize on market opportunities. Overview Analysis ...

Analyst(s):   Cathy Tornbohm   |   Neil Barton   |   Twiggy Lo   |   TJ Singh   |   David Ackerman
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Research Feb 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Mark McDonald, Distinguished VP Analyst, KI Leader Gartner Recommended Reading Notes Gartner Insights Abstract ...

Analyst(s):   Matthew Brown   |   Mark McDonald
Research December 28 2021
... IT Score for Business Continuity Management Research Evaluate the maturity of your business continuity management function to improve performance IT Score for Business Continuity Management (BCM) measures performance across six objectives and 21 discrete functional activities. The assessment helps risk ...
Webinar On-Demand
... Despite all the hype, generative AI (GenAI) faces the same challenge as other innovative technology initiatives: They can be tough to justify to the board. How do you build your best case to get true board buy-in for implementing and scaling innovative technologies, such as GenAI? How do you scale i ...

Analyst(s):   Jorge Lopez   |   Rimma Gurevich
Conference Highlight September 28 2023
... landscapes and risk appetites is impacting the chief information security officer (CISO)’s role. Key Announcements Gartner Forecasts Global Security and Risk Management Spending to Grow 14% in 2024 Gartner Says CISOs Need to Champion AI TRiSM to Improve AI Results 2023 Zero Trust Predictions Presented ...
Announcement March 22 2021
... Customers’ Spending with B2B Sales Organizations New Research Identifies Four Actions CSOs Must Take to Better Ensure Key Account Success in 2021 Forty-one percent of key customers (also known as key accounts) indicated that the economic implications of COVID-19 significantly impacted their spend with B2B ...
Article October 14 2025
... split-second decisions based on live data Fix things that go off track — without a call to IT Minimize late shipments so manufacturing managers don’t have to firefight When operations run themselves, you spend less time fixing yesterday’s issues and more time planning tomorrow’s growth. 2. Augmented ...
Announcement November 16 2021
... environment (58%). “The pandemic exposed budgeting and forecasting processes that were not able to handle rapid and unpredictable changes in operating conditions,” said Faith Vakil, director, research in the Gartner Finance practice. “Furthermore, it showed that there can be opportunity in disruption and ...
Conference Highlight September 24 2025
... Gartner Security & Risk Management Summit 2025 London: Day 3 Highlights U.K., London, September 24 It’s not too late to join the conference Overview We are bringing you news and highlights from the Gartner Security & Risk Management Summit, taking place this week in London. Below is a collection of the ...
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