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Research Feb 2017
... Seller's Market" for Digital Ecosystem Solutions 2017 Spending Priorities Reveal Continued Interest in Analytics African Business Apps Are Younger Africa Keeps Pace With Digital Spending Key Digital Technologies Underpin Development Bimodal IT Adoption Is Increasing Benefits of Bimodal Methodology ...

Analyst(s):   Wm. L. Hahn   |   Mbula Schoen
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Conference June 7 - 8
... Operations Directors IT Service Management IT Service Delivery IT Service Desk Managers Application Support DevOps Management SRE (Site Reliability Engineering) IT Strategists and Planners Chief Technology Officers I&O Projects Managers I&O Platform Owners End-User Services Leaders Digital Workplace Leaders ...
Premium Research Feb 2024
... your organization’s structure, headcount, spend, budgets, operations and enablement functions to your peers’. This benchmark survey will help CSOs make data-backed strategic decisions to optimize investments and support long-term improvements. Overview What It Is Directions for Use Gartner Recommended ...

Analyst(s):   Sales Research Team
Premium Research Nov 2024
... officers (CDAOs) to compare their spending, staffing and organizational design with peers. CDAOs should identify performance improvements, justify investments, optimize resources and shape their strategy and operating model against these peer benchmarks. Overview What It Is Directions for Use Contributors ...

Analyst(s):   Data and Analytics Practitioner Research Team
Research Oct 2020
... Access Insights Already a Gartner client? Global spending in constant currency will decline by 1.5% in 2020, rebounding to 7.4% growth in 2021 and with a compound annual growth rate of 3.6% from 2019 to 2024. This forecast update includes segmentation changes, including the breakup of hardware and software ...

Analyst(s):   Christian Canales   |   Joe Skorupa   |   Naresh Singh
Research Dec 2020
... Access Insights Already a Gartner client? Global spending in current currency will decline by 1.1% in 2020, rebounding to 6.2% growth in 2021 and with a compound annual growth rate of 3.7% from 2019 to 2024. This update includes upward revisions to our forecast for campus switches, WLAN, IDPS and firewall ...

Analyst(s):   Naresh Singh   |   Christian Canales   |   Joe Skorupa
Research Nov 2025
... Access Research Already a Gartner client? IT sourcing and procurement leaders overseeing or collaborating with software asset management can drive IT cost optimization and maximize value by fostering cross-functional collaboration with enterprise application leaders, to enable process and data-driven ...

Analyst(s):   Yolanda Harris   |   Tristan Iles   |   Angelica Wekwete
Research Nov 2025
... Gartner client? IT vendor management leaders are challenged with achieving outcomes when managing multiple vendors for service delivery. These critical capabilities of SIAM services provide an assessment of vendors across several use cases regarding the oversight and governance of multiple IT service providers ...

Analyst(s):   Andrew Miljanovski   |   Andrea Lanzavecchia   |   Jess Aggio   |   Karl Rosander
Research Dec 2020
... services is forecast to grow at a five-year CAGR of 10.8%, reaching $118 billion in 2024. Although growth slowed in 2020, it will rebound to double digits as organizations respond to the pandemic by further accelerating their adoption of digital business. Overview Forecast Data Summary Forecast Model Summary ...

Analyst(s):   Dean Blackmore   |   Chrissy Healey   |   Brendan Williams
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