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... Gartner Advisory Services - Insurance for CIOs Building the Foundation for Successful AI Adoption Company Name: Thai Life Insurance Industry: Insurance Revenue: $2.5B USD Employees: 4,000 Mission-critical priority Establishing a robust AI strategy and governance framework for the organiz ...
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Research Dec 2020
... operations market is forecast to grow at a five-year CAGR of 55.9% in U.S. dollars through 2024. COVID-19 accelerates market dynamics and will lead to an increasing number of digital touchpoints to support evolving digital business initiatives. Overview Forecast Data Summary Forecast Model Summary Influencing ...

Analyst(s):   Rene Buest   |   Colleen Graham   |   David Ackerman
Research Dec 2020
... Already a Gartner client? This research contains enterprise-level IT spending and staffing metrics for midsize enterprises across 21 vertical industries. Information provided was collected throughout 2020 from a global audience of CIOs and IT leaders. Overview Conclusion Recommended by the Authors Gartner ...

Analyst(s):   Shreya Futela   |   Shaivya Kaushal   |   Sneha Sharma   |   Nick Michelogiannakis   |   Jamie Guevara   |   Eric Stegman
Research Nov 2025
... is critical to unlocking future growth, shifting IT from a value support to a value creation role. Global CIOs can leverage this research to identify and scale technology-driven growth opportunities emerging from regions and divisions, maximizing IT’s impact as a growth orchestrator. Gartner Research ...

Analyst(s):   Vishnu Kumar   |   Peter Skyttegaard
Research Dec 2020
... Access Insights Already a Gartner client? This research outlines Gartner Benchmark Analytics total IT spending consensus model and framework definitions for cost management and benchmarking activities. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Nick Michelogiannakis   |   Shreya Futela   |   Jamie Guevara   |   Shaivya Kaushal   |   Sneha Sharma   |   Eric Stegman
Premium Research Nov 2025
... leads to unmitigated risks, poor service quality, and financial exposure. This tool enables IT SPVM leaders to equip business leaders with targeted questions and guidance for assessing and mitigating 10 common IT vendor risks. Gartner Research ...

Analyst(s):   Samantha Ruiz   |   Charity Hooper   |   Pete Adamo
Premium Research Oct 2025
... driving down costs, often resulting in functions like logistics prioritizing it above all else. Logistics leaders must understand that cost optimization is their most powerful lever in delivering value; this research helps them action it. Insights at a Glance Impact Brief Actions and Cautions How to Execute ...

Analyst(s):   David Gonzalez
Research January 29 2026
... in their organization. However, the increasing pace of business-driven technology innovation has shifted many IT decisions to business leaders. A distant relationship between business and IT could become a barrier to organizations’ progress toward digital transformation. Application leaders can guide ...
Premium Research Mar 2025
... Higher education CIOs recognize the importance of connecting IT investments to business outcomes, but many face challenges in delivering measurable stakeholder value. This webinar unpacks the factors influencing technology spending and the approaches for CIOs to measure critical business outcomes. About ...

Analyst(s):   Paul Riley
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