... can be challenging due to its intricate licensing models and the shifting HCM market conditions. This research note outlines the key factors that help IT sourcing leaders secure the best value and reduce contractual risk. More Detail Gartner Recommended Reading Gartner Research ...
Analyst(s): Dawn Hubbard | Jan Cook
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... Gartner First Takes Fresh insights on emerging trends Google’s Gemini Enterprise Agent Platform, announced on 22 April 2026, streamlines agent development and makes stitched-together agent stacks obsolete. However, AI leaders should pursue disciplined, cautious adoption and maintain parallel capabilit ...
Analyst(s): Soyeb Barot | Anushree Verma | Gary Olliffe | Chirag Dekate | Ed Anderson
... Gartner First Takes Fresh insights on emerging trends AI‑enabled SOX testing automates evidence retrieval, analyzes transactions for anomalies, and accelerates control execution. CFOs should reference this implementation guide as they assess, pilot and operationalize this AI use case. Gartner Recommend ...
Analyst(s): David Condon | Noah Gardner | Twisha Sharma | Ash Mehta | Alex Levine
... Access Insights Already a Gartner client? The nondeterminism in GenAI and agentic AI applications makes it difficult to measure and improve reliability and earn user trust. Software engineering leaders must invest in AI evaluation and observability platforms that bring rigor and repeatability to testing ...
Analyst(s): Wilco van Ginkel | Manjunath Bhat | Alex Coqueiro
... The office of the CIO (OCIO) can handle a wide range of tasks; therefore, there is a risk that it will lose focus. This toolkit provides a template and workshop materials for a charter, which CIOs can use to ensure the OCIO continues to prioritize the most important tasks. Gartner Research ...
Analyst(s): Peter Skyttegaard | Tomas Nielsen | Ian Cox | Rohan Mahashabde
... Gartner First Takes Fresh insights on emerging trends Microsoft’s vast market dominance with its M365 suite gives it a significant advantage over all other AI competitors for rapid market proliferation with M365 Copilot. AI leaders must understand its strengths and weaknesses to align resources, mitigate ...
... suite of domain-specific language models primarily focused on enterprise use cases with retrieval tools to improve query response quality and relevance. It allows infrastructure flexibility and cost-effectiveness through cloud-neutral or on-premises deployments for sovereign AI. ...
... ’s large language model excels in multimodal capabilities, extensive model selection offering open model options for easier access and customization. It faces global adoption challenges due to limited commercial availability, distrust of Chinese-originated models and a less mature partner ecosystem outside ...
... Already a Gartner client? ServiceNow offers two license models for its Now Assist GenAI solutions: The enterprise model and the application-specific model. IT SPVM leaders can use this research to calculate which model will deliver the most business value considering initial investments, expansion plans and ...