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Premium Research Dec 2025
... 33% across Microsoft 365 and Office 365 beginning 1 July 2026. The move comes weeks after eliminating SaaS volume discounts in November 2025. Heads of IT sourcing and procurement must prepare now to minimize cumulative and unbudgeted cost increases. Overview Contributors Gartner Recommended Reading Notes ...

Analyst(s):   Zach Nagle   |   Stephen White
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Premium Research Nov 2025
... IT sourcing, procurement, and vendor management leaders often lack knowledge of which Salesforce contract terms are negotiable and the difficulty of negotiating each one. This tool identifies high-risk clauses in the MSA and order form, rates negotiability based on leverage, and guides you in reducing ...

Analyst(s):   Quintin Casper   |   Jo Liversidge   |   Matthew Higgins   |   Rebecca Martin
Research Oct 2025
... Already a Gartner client? As megavendors such as Microsoft, Google and Salesforce embed more GenAI and agentic AI capabilities into their solutions, IT increasingly struggles to keep up with the pace of change. Application leaders must establish operational AI governance at the application level to proactively ...

Analyst(s):   Tristan Iles   |   Stephen Emmott   |   Max Goss
Research Oct 2025
... Access Insights Already a Gartner client? H-1B visa policy shifts are expected to heavily impact IT organizations and roles. As CIOs face heightened competition for a dwindling supply of skilled tech professionals, they must reconfigure and diversify talent strategies to ensure business continuity, growth ...

Analyst(s):   Jamie Kohn   |   Lily Mok   |   Stewart Buchanan
Premium Research Oct 2025
... The hype around AGI and, lately, superintelligence is propelled by a race between AI powerhouses. But it spreads fear and forms a distraction for CIOs and other innovation leaders who need to focus on a different goal for 2026: delivering value with AI. Gartner Research ...

Analyst(s):   Daryl Plummer   |   Lauren Kornutick   |   Dave Aron   |   Andrew Frank   |   Oleksandr Matvitskyy   |   Frank Buytendijk   |   Frank Ridder   |   Pieter den Hamer   |   Deepak Seth   |   Monica Basso   |   Errol Rasit
Research Apr 2024
... Access Research Already a Gartner client? The presentation is a review of trends and growth forecasts for the infrastructure software sector for 1Q24. The QSO covers DBMS, DMS, HP&A (APM and observability), ITOM, CPaaS and CCaaS areas of software. Investment Implications What to Watch For Gartner Research ...

Analyst(s):   Sheetal Duggal
Premium Research Apr 2024
... The updated quarterly outlook for infrastructure software for 1Q24. The presentation is a review of trends and growth forecasts for the infrastructure software sector for 1Q24. The QSO covers the following sectors: DBMS, DMS, HP&A (APM and observability), ITOM, CPaaS and CCaaS areas of software. Gartner ...

Analyst(s):   Kumar Dhir
eBook January 30 2026
... rely on shared data, but to share the right data at the right time, consider integrated data fabric Yes, data fabric architecture integrates data, but it can also learn what data is being used where — and then make recommendations for more, different and better data. This cuts management effort and captures ...
Premium Research Jun 2026
... This tool contains a competency framework that CIOs can use to identify the strengths and weaknesses of their leadership teams and create action plans for development. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alvaro Mello   |   Lily Mok   |   Matt Hancocks   |   Vimarsh Bakaya
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