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Research Jul 2026
... Access Insights Already a Gartner client? Transform service management by leveraging AI agents to blend ITSM and ITOM for proactive support, while realigning the service roles toward AI oversight, workflow design, knowledge engineering, and automation governance. Heads of I&O must improve data quality ...

Analyst(s):   Siddharth Shetty   |   Chris Laske
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Premium Research Jan 2026
... Gartner First Takes Fresh insights on emerging trends IonQ’s acquisition of SkyWater Technology gives it access to a U.S.-based government-certified fab to iterate at an unmatched pace, enabling the company to accelerate from experiment to deployment. Product leaders evaluating quantum vendors must analyze ...

Analyst(s):   Gaurav Gupta   |   Chirag Dekate   |   Mark Horvath
Premium Research Mar 2026
... Macrohard stands to transform a company car, humanoid robot or other AI-defined products from its usual function to become a key component of the company’s IT architecture. This turns such products into new sources of business value and opens a whole new range of possibilities for CIOs. Gartner Recommended ...

Analyst(s):   Mike Ramsey   |   Pedro Pacheco
Premium Research Feb 2024
... five core actions. CSOs can use this guide to develop their analytics function, prioritize go-to-market analytics, drive seller actions, refine forecasting and pipeline management, and enact data management best practices. Strategic Planning Assumption(s) Analysis Research Highlights Gartner Research ...

Analyst(s):   Tyler Huguley   |   Steve Rietberg
Research Jun 2025
... Already a Gartner client? In 2Q25, there is a business pause on net-new spending due to macroeconomic uncertainties in some markets. This will not impact overall growth, due to ongoing AI/GenAI digitization initiatives, and IT spending is projected to be 5.4 trillion in 2025, growing 0.6% faster than previously ...

Analyst(s):   Srujan Akurathi   |   Linglan Wang   |   Arunasree Cheparthi   |   Amarendra .   |   Adrian O'Connell   |   Megan Fernandez   |   Inna Agamirzian   |   Grigory Betskov   |   Ranjit Atwal   |   John Lovelock
Research Dec 2025
... Access Insights Already a Gartner client? With the surge in AI search, it’s imperative that CCOs act to appeal to AI-based algorithms. Those who adapt their PR strategies to prioritize an AI audience through AEO can gain a critical competitive edge, ensuring search results are more likely to accurately ...

Analyst(s):   Dorian Cundick   |   Dorian Cundick
Research Apr 2026
... Access Insights Already a Gartner client? AI innovation continued to transform the software market in 2025, fueling rapid growth and fierce competition. Growth was driven by AI operationalization, platform modernization, and demand for resilient data-centric security and cloud-native solutions. Overvie ...

Analyst(s):   Nicholas Carter   |   Shailendra Upadhyay   |   Charanpal Bhogal   |   Robin Schumacher   |   Brandon Medford   |   Omar Ansari   |   Namrata Banerjee   |   Amit Goyal   |   Tarun Rohilla   |   Arunasree Cheparthi   |   Nimit Bali   |   Esha Bhatia   |   Ted Ernst   |   Lisa Unden-Farboud   |   Divyanshu Singh   |   Rahul Yadav   |   Chris Pang   |   Amarendra .   |   Ruggero Contu   |   Sharat Menon   |   Julian Poulter   |   Harshita Chibber   |   Gurjyot Uppal   |   Kanchi Bindal   |   Radu Miclaus   |   Kevin Quinn   |   Anand Chouksey   |   Roland Johnson   |   Christian Canales   |   Marissa Schmidt   |   Varsha Mehta   |   Kelli Smith   |   Colin Fletcher   |   Akshita Joshi   |   Deepali .   |   Zane West   |   Mudit Sharma   |   Rounak Bhattacharyya
Webinar On-Demand
... Generative AI (GenAI) is moving beyond text to incorporate multiple forms of content. This multimodal approach opens up vast new possibilities for AI in the enterprise but requires new methods of development and content management. How can you prepare for the infrastructure, data management and data ...

Analyst(s):   Darin Stewart
Webinar On-Demand
... Since the first set of obligations under the EU AI Act were due on 2nd February, AI technology providers and end-user organisations have been urgently working to comprehend and adapt to this regulation, which is considerably more complex than the General Data Protection Regulation (GDPR). In this co ...

Analyst(s):   Nader Henein
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