Premium Research
Nov 2025
... continues to expand its market presence as an AI platform and a governed system of action for rapid AI-enabled transformation and acceleration. CIOs and IT leaders can leverage this research for the latest insights on ServiceNow’s evolving role across workflow orchestration, AI governance, autonomous agents ...
Analyst(s):
Deepti Gopal
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Alastair Woolcock
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Kelli Smith
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Dennis Gaughan
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Mike Gotta
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James Boyle
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Nicole Paripurana
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Jess Aggio
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Kumar Dhir
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Jan Cook
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Susan Welsh de Grimaldo
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Colin Fletcher