Research
Jul 2020
... Access Insights Already a Gartner client? The COVID-19 pandemic story is still being written. Given its fluid nature, efforts to forecast the postpandemic “new normal” are misplaced. Instead, CIOs should consider critical uncertainties through scenario planning related to customer drivers emerging from ...
Analyst(s):
Roger Caleya
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Daniel Sanchez Reina
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Mentor Cana
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Andy Rowsell-Jones
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Brian Prentice
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Fabio Chesini