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Research May 2017
... one that is not tied to application purchases or project deliveries, but is a continuous value stream managed as "lean" IT As IT leaders apply the principles and approaches of lean to IT, application leaders must learn new ways to govern and articulate the business value of their hybrid portfolios, reconciling ...

Analyst(s):   Mike Gilpin   |   Richard Marshall
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Research Jul 2026
... Access Insights Already a Gartner client? Sales orchestration tools, also known as RAO platforms, improve productivity but are costly and add technical debt. Tech CEOs should avoid investment in such tools and prepare to move directly to agentic CRM for exponential pipeline growth without expanding he ...

Analyst(s):   Roland Johnson
Research Sep 2026
... Access Insights Already a Gartner client? Great CSCOs are not necessarily considered CEO material. And wildly successful supply chain leaders often struggle to be considered “ready” for CSCO roles. Why? Recent research on top CSCOs’ career paths, combined with 300+ personal branding sessions with supp ...

Analyst(s):   Dana Stiffler
Premium Research Sep 2026
... AI is rapidly automating execution, creating a need for new sources of strategic advantage. Decision capital is the accumulated ability to evaluate changing conditions, make superior decisions and adapt effectively. CMOs must develop decision capital to compete in shifting markets. Insights at a Glan ...

Analyst(s):   Lacretia Marsh   |   Kristina LaRocca-Cerrone
Premium Research Jul 2026
... To address rising employee anxiety over AI, CHROs must clarify the future value of roles, foster open dialogue between employees and their managers, and create flexible career paths to improve employee sentiment and maximize AI ROI. Insights at a Glance Issue Impact More Detail Gartner Recommended Readin ...

Analyst(s):   Shayla Combs   |   Brent Cassell
Research Jan 2024
... erosion will magnify CFO role complexity in 2024. To be effective, CFOs must personally evolve their leadership bench, optimize personal and team time spend, and maximize influence across the enterprise. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Randeep Rathindran   |   Barika Pace
Research Aug 2024
... Access Research Already a Gartner client? Process mining software will have a CAGR of 18.7% in end-user spending from 2023 through 2028. Here, we investigate the market drivers of this growth and implications for vendors in this space, including Celonis, MEHRWORK, Microsoft, SAP Signavio, Software AG ...

Analyst(s):   Varsha Mehta   |   Cathy Tornbohm
Premium Research Mar 2024
... investments. Product leaders should use this research and the survey findings to align their product roadmaps and go-to-market strategies with end-user spending priorities. Overview Survey Objective Data Insights Additional Research Contribution Gartner Recommended Reading Gartner Research ...

Analyst(s):   Sandeep Unni   |   Kelsie Marian
Premium Research Sep 2024
... Although most end users in India consolidate cloud spend with a primary vendor, the ratio of organizations with no primary providers more than doubled, from 11% to 27%. Cloud providers can use this research to identify benefits and risks driving clients in India to a multicloud strategy. Data Snapshot ...

Analyst(s):   Naresh Singh   |   Rahul Sahay
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