... Access Insights Already a Gartner client? Integrating Earth intelligence (EI) with connectivity lets communication service providers’ (CSPs’) product leaders offer unique, high-value products. This research helps them harness EI’s potential, boosting their value chain position and unlocking new revenu ...
Analyst(s): Aakanksha Bansal | Manoj Bhatia | Bill Ray
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... As quantum computing advances, cybersecurity leaders are urgently evaluating the replacement of classical cryptography with post-quantum alternatives. This will impact staffing, budgets, and regulatory posture amid rising threats from state actors and cybercrime. Insights at a Glance Strategic Plannin ...
Analyst(s): Sarah Almond | Mark Horvath | Wayne Hankins
... Geopolitical shifts and evolving regulations necessitate that cybersecurity leaders adopt flexible, adaptive cybersecurity strategies, shaping governance and operating models to ensure both resilience and compliance. Insights at a Glance Issue Context Impact Brief Implications Contributors Gartner Recomme ...
Analyst(s): Arthur Sivanathan | Mia Yu | Charlie Winckless
... AI-driven analytics offer the highest ROI for D&A leaders, boosting business impact up to 42%. Use this research to strategically embed AI in key D&A workflows and accelerate adoption beyond quick wins to maximize long-term value. Insights at a Glance Strategic Planning Assumptions Issue Context Impact ...
Analyst(s): Adam Ronthal | JC Martel, PhD | Michael Gabbard
... Access Insights Already a Gartner client? Customer service and support leaders want to maximize the use of data but get stuck in reactive analytics and ad hoc reporting. This guide outlines a path to develop predictive and prescriptive analytics, unlocking value for the service function by anticipatin ...
Analyst(s): Lauren Villeneuve | Daniel O'Sullivan | John Quaglietta
... Access Insights Already a Gartner client? Given their potential business impact for HR, AI agents have become one of the most discussed trends in HR technology. This research helps CHROs identify high-impact use cases, technologies and pilot strategies to confidently start their AI agent journey and a ...
Analyst(s): Josie Xing | Stephanie Clement | Chris Hester
... Access Insights Already a Gartner client? Digital sales rooms can optimize the buyer experience and improve buyer-seller engagement and collaboration, resulting in higher-quality deals. Sales operations leaders can use this guide to identify vendors offering products to improve buyer experience and sa ...
Analyst(s): Melissa Hilbert | Mark Paine | Luke Tipping
... Sales enablement must shift from static content to dynamic AI-driven support, helping sellers guide buyers who use AI in purchasing decisions. Success depends on relevant outreach, clear value demonstration, and integrating enablement tools into sellers’ workflows for higher adoption and better deal ...
Analyst(s): Shreyas Krishnan | Bill Yetman | Alyssa Cruz