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Research Feb 2013
... Gartner client? IT organizations seeking to optimize their performance must optimize the two key components of their service model (the operating and delivery models) and develop the necessary synergy between them. This research explains how to choose and combine those components. Analysis IT Drivers and ...

Analyst(s):   Partha Iyengar   |   Simon Mingay   |   Cassio Dreyfuss
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Premium Research Jan 2026
... Agentic AI demands disciplined strategies and targeted investments to prevent agent washing and bridge critical technology gaps. Product leaders must prioritize emerging agentic AI technologies in their roadmaps aligning with their unique competitive advantages, or risk becoming obsolete in the evol ...

Analyst(s):   Arun Chandrasekaran   |   Danielle Casey   |   Daniel Sun   |   Roberta Cozza   |   Kiumarse Zamanian   |   Gunjita Mundeja   |   Aakanksha Bansal   |   Alfredo Ramirez IV   |   Anushree Verma   |   Annette Jump   |   Vibha Chitkara   |   Jim Hare
Premium Research Feb 2026
... Gartner First Takes Fresh insights on emerging trends Anthropic’s release of Claude Opus 4.6 offers important model improvements but signals to AI leaders a critical expansion of strategy. Building on Cowork and domain-specific plugins, Anthropic aims to translate its lead in software engineering into ...

Analyst(s):   Arun Chandrasekaran   |   Chirag Dekate   |   Ray Valdes   |   Gary Olliffe   |   Mark O'Neill   |   Nitish Tyagi   |   Keith Guttridge   |   Jeremy D'Hoinne
Premium Research Mar 2026
... Gartner First Takes Fresh insights on emerging trends NVIDIA’s NemoClaw packages OpenClaw in OpenShell, a policy-enforced runtime with a gateway, sandbox, and private router that governs what agents can touch while running. AI leaders should prepare for agent governance and run pilots, but not mistake ...

Analyst(s):   Jeremy D'Hoinne   |   Gary Olliffe   |   Chirag Dekate   |   Mark O'Neill   |   John Watts   |   Gaurav Gupta
Research Jul 2017
... sector IT leaders are being asked to do more with less; 87% of government leaders say their budget is flat or declining, yet 85% expect an increase in service demand. As citizens embrace digital government, political leaders push for reform, and mission partners fund their own IT projects, IT leaders ...

Analyst(s):   CIO Research Team
Research Feb 2026
... Access Insights Already a Gartner client? As agentic analytics grows, the data analyst job must focus more on unlocking actionable insights using a blend of technology, data and business expertise. This research guides CIOs and D&A leaders in redesigning the data analyst job, unlocking the full potent ...

Analyst(s):   Kabeh Vaziri   |   Lily Mok   |   Alan D. Duncan   |   Soyeb Barot   |   Mbula Schoen   |   Tori Paulman   |   Rita Sallam   |   Alicia Mullery   |   Georgia O'Callaghan   |   Shawn Murphy   |   Jorg Heizenberg   |   Carlie Idoine
Premium Research Nov 2025
... The existence and timing of an AI investment bubble remain uncertain; however, some consequences will have a direct impact on enterprise IT. CIOs and AI leaders can mitigate exposure and position for advantage by sharpening their strategies around AI partnerships, startup engagement, infrastructure use ...

Analyst(s):   Peter Havart-Simkin   |   Soyeb Barot   |   Rajesh Kandaswamy   |   Pieter den Hamer   |   Arun Chandrasekaran   |   Leinar Ramos   |   Adam Woodyer   |   Erick Brethenoux
Research May 2013
... customizable PowerPoint deck includes placeholders to anticipate, identify, and communicate the steps required to fill IT talent gaps created by strategic change. Use this template to describe IT's strategic workforce plan on one page. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Webinar On-Demand
... and demonstrating IT's value. The session will also explore the five core competencies of ITFM: benchmarking, budgeting, managing spend, cost allocation and investment. Take a close look at how these competencies serve as pivotal enablers for broader organizational goals and how to evaluate your organization's ...

Analyst(s):   Bryan Hayes
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